Housing Compliance Administrator

Job title: Housing Compliance Administrator
Location: Enfield EN1 (Hybrid 1 day per week in office - Tuesday.)
Start Date: ASAP
Contract Type: 3 Month temporary
Weekly Hours: 35 hours per week

Job Purpose

We are currently recruiting for a Compliance Support Administrator to join a busy Technical Services team within Housing Property Services. This role is crucial in supporting the delivery of statutory compliance, coordinating documentation, ensuring high-quality administration, and helping maintain effective compliance procedures.

This is a fantastic opportunity for a detail-focused, organised individual with strong IT skills and a passion for supporting service excellence.

Key Responsibilities:

• Provide high-quality administrative support for compliance services, including data entry, documentation management, and record keeping.
• Review risk assessments, service records, and raise relevant repairs or actions; monitor and chase outstanding tasks.
• Upload and maintain supporting documents in line with agreed protocols.
• Coordinate appointments between contractors, residents, and internal teams.
• Handle contractor queries and manage follow-up communications effectively.
• Prepare legal packs and manage the issue of access letters to residents.
• Support the delivery of service improvements, automation initiatives, and continuous improvement practices.
• Maintain accurate compliance records, support reporting, and assist in service planning and project delivery.

Ideal Candidate:

• Experience working within a business support or administration environment, delivering high-quality services.
• Strong communication skills, both verbal and written.
• Excellent IT skills, with confidence using Microsoft Office (Word, Excel, Outlook).
• Proven ability to deliver excellent customer service.
• Ability to manage competing priorities, work independently, and meet deadlines.
• Experience supporting change and efficiency initiatives.
• Commitment to ongoing development of skills and knowledge.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk