Housing Assistant: Temporary Accommodation (Flexible)

Diversity Dashboard; City of Edinburgh; On-site; GBP 27,000 - 30,000; Full time

Job summary

City of Edinburgh Council is seeking a Housing Assistant for the Temporary Accommodation Service in the North East Locality. The role requires substantial administrative experience in housing settings, excellent communication and IT skills, and a proven track record of delivering high-quality customer service.

You will manage your workload, work under pressure, and focus on putting customers first while respecting their diverse needs.

Qualifications

• Significant experience in an administrative role within housing associations, councils or similar organisations.
• Excellent communication and IT skills with a focus on delivering high-quality customer services.
• Ability to work under pressure, organise workload and manage time effectively.

Responsibilities

• Provide customer-focused housing service in Temporary Accommodation.
• Handle administrative tasks and maintain accurate records.
• Support delivery of services with a respectful and responsive approach.

Skills

Administrative experience

Communication skills

IT skills

Time management

Job description

City of Edinburgh Council is seeking a Housing Assistant for the Temporary Accommodation Service in the North East Locality. The role requires substantial administrative experience in housing settings, excellent communication and IT skills, and a proven track record of delivering high-quality customer service.

You will manage your workload, work under pressure, and focus on putting customers first while respecting their diverse needs.