Housing Assistant - Crawley

Driver Hire; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A forward-thinking company is seeking a Housing Assistant to support their clients in Crawley. This role involves managing financial processes, including direct debit extracts and liaising with banks. The ideal candidate will possess strong communication skills and a solid understanding of IT systems. This position offers a competitive pay rate and a stable work schedule, making it an excellent opportunity for those looking to grow in a supportive environment. Join a dedicated team and contribute to efficient housing management!

Benefits

Competitive pay rate

37 hours per week

Ongoing work

Monday to Friday

Qualifications

• 5+ years of employment history required.
• Effective communication skills needed for customer interaction.

Responsibilities

• Manage direct debit extracts and payment profiles.
• Liaise with banks and handle rent arrears collection.

Skills

Effective communication skills

Basic IT systems knowledge

Teamwork

Administrative experience

Education

Standard education in business studies

Tools

Housing systems

Job description

Driver Hire Gatwick is seeking a Housing Assistant for one of our well-established clients in Crawley. The role involves coordinating and monitoring various processes.

Role Duties

1. Undertake weekly and monthly direct debit extracts that comply with BACs regulations.
2. Prepare payment profiles.
3. Liaise with customers' banks/building societies.
4. Carry out weekly rent debit control and property reconciliation procedures.
5. Manage rent arrears collection when balances are low.

What you need

• Good knowledge of basic IT systems.
• Effective communication skills (over the phone and face-to-face).
• A good standard of education in business studies.
• At least 5 years of employment history.
• Ability to work as part of a team and independently.
• Previous administrative experience.

Desirable skills (not essential)

• Experience using housing systems.
• Knowledge of local authority procedures.

Benefits

• Competitive pay rate: £15.50 PAYE
• 37 hours per week.
• Ongoing work.
• Monday to Friday.

Apply now!

Send your CV for a quick, informal chat.