Housing Assistant

2M Employment Solutions Limited; Tottenham; On-site; GBP 29,000; Full time

Job summary

An established industry player is seeking a Housing Assistant to enhance housing management services. This role involves supporting vulnerable individuals by ensuring effective administration and collaboration within the housing team. The successful candidate will bring excellent organizational, administrative, and IT skills to promote independence and choice for clients. Join a team dedicated to making a positive impact in the community and enjoy a comprehensive benefits package, including generous leave and development opportunities. If you are passionate about providing exceptional support and have fresh ideas, this is the perfect opportunity for you.

Benefits

25 days annual leave

Comprehensive Learning & Development Programme

Cycle-to-Work Scheme

Employee Assistance Programme

Pension Scheme and Death in Service Benefit

Qualifications

• Excellent organizational and administrative skills are required.
• Strong IT skills and a commitment to customer service are essential.

Responsibilities

• Contribute to the administration of the Supported Housing Department.
• Liaise with internal departments and external agencies for housing management.

Skills

Organizational Skills

Administrative Skills

IT Skills

Customer Service

Job description

Job Title: Housing Assistant
Contract: Full Time Permanent
Salary: £28,200.00
Location: Hale Village Tottenham Hale

About Outward

Outward is celebrating 50 years of providing high-quality support and care services to vulnerable people in London. We are proud to empower the people we support to live fulfilling lives, make positive choices, and embrace opportunities that matter to them.

About the Role

Are you looking for a chance to develop your existing skills in housing management? Do you feel you can bring a fresh approach, some new ideas, and commitment to providing services that support our client groups?

Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community, and develop as individuals. We provide innovative and responsive housing, care, and support services that promote choice and independence for people with a variety of needs including people with learning disabilities, autism, older people, young people, and people with mental health support needs across North and East London.

Outward Housing Department provides housing management aimed at sustaining vulnerable people in their tenancies and assisting people to move on from short-term services. We work with a number of registered housing providers and in conjunction with our Group partner Newlon Housing Trust to provide housing management to their supported housing homes.

As a Housing Assistant, you will be expected to contribute to the efficient and effective administration of the Supported Housing Department and work closely with the Tenancy and Income Management Officers and the Housing Management Team in order to ensure that a comprehensive, sensitive, and efficient housing management service is delivered to our tenants.

You will also work as part of the Housing team to ensure a seamless service is provided across the income, housing management, and maintenance functions of the department, including liaising effectively with internal departments, landlords, and external agencies in relation to Housing Management matters.

The successful candidates will also have excellent organisational, administrative, and IT skills, and a commitment to excellent customer service.

Benefits

We value our staff and offer a comprehensive benefits package, including:

1. 25 days annual leave (excluding Bank Holidays)
2. Comprehensive Learning & Development Programme
3. Cycle-to-Work Scheme
4. Employee Assistance Programme (Health Assured)
5. Pension Scheme and Death in Service Benefit

If you think you meet the requirements of the role, then please click apply to submit an application.

The closing date for all applications is on the 06th of April 2025; however, it is only an indicative date. We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.

Diversity at Outward

Outward applies its Equal Opportunities Policy at all stages of recruitment and selection. Shortlisting, interviewing, and selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.