Housing Assistant

The Guinness Partnership; Barnsley; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-focused organization is seeking a part-time Housing Assistant in Barnsley. This role involves delivering excellent service and collaborating with the Extra Care Scheme Manager. Candidates should have a strong customer service background, effective communication skills, and a positive, proactive attitude. If you enjoy helping others and meet the qualifications, apply today.

Qualifications

• Proven experience of working with customers and acting on feedback.
• Ability to collaborate and communicate effectively with a team.
• Sets high standards for performance and excellence.

Responsibilities

• Deliver high-quality housing management service.
• Ensure safe and secure service provision.
• Collaborate with the Extra Care Scheme Manager.

Skills

Customer service experience

Collaboration skills

Performance focus

Positive attitude

IT knowledge

Communication skills

Administration skills

Health & Safety awareness

Job description

Would you like to join our Independent Living Team as a Housing Assistant and help us to deliver an excellent service for our residents?

We have a part time opportunity at our Extra Care Scheme in Barnsley. This is a permanent position, you will be working 18 hours per week, working Monday - Friday. This is a great opportunity for anyone who is a customer-focused team player.

You will be part of a dedicated team where you will work with the Extra Care Scheme Manager to provide a high-quality housing management service, ensuring the delivery of a safe and secure service provision that exceeds resident expectations.

What we’re looking for We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be confident in providing advice and guidance, but you will also be a strong collaborator with a willingness to go the extra mile. You will also be able to demonstrate:

• Experience of working with customers and acting on their feedback to deliver great customer service.
• Able to work together and communicate well with others.
• Sets high standards for themselves, with a focus on performance and excellence.
• Demonstrates a positive, proactive, and enthusiastic approach.
• Good level of IT skills and knowledge.
• Good oral and written communications.
• Good administration skills.
• Basic understanding of Health & Safety requirements & best practice.

To find out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the attached role profile.

If this sounds like the role you have been looking for, we would love to hear from you, apply today!

Role Profile

Please note the hours for this role are being reviewed and may be increased to 25 hours per week.