Housing/ASB Officer

James Andrews Recruitment Solutions; Bristol; On-site; GBP 37,000; Full time

Job summary

A prominent Housing Association in Bristol is seeking a trustworthy Housing Officer for a full-time, fixed-term contract. The successful candidate will support vulnerable clients, manage tenancy issues, and ensure adherence to safeguarding protocols, all while benefiting from a strong company culture focused on diversity and mental health support. The position offers a competitive salary and benefits, alongside a commitment to professional development.

Benefits

£700 annual flexi benefit allowance

30 days annual leave

Mental health support access

Commitment to continuous learning

Qualifications

• Experience with vulnerable clients and complex needs required.
• Mid-high safeguarding level expected.
• Recent practical experience needed.

Responsibilities

• Assist vulnerable clients with housing management issues.
• Monitor and manage rent accounts and arrears.
• Work with external agencies for effective support delivery.

Skills

Safeguarding

Client Support

Communication

Education

DBS check within last three years

Job description

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We are currently partnering with a prominent Housing Association in Bristol, who are in pursuit of a trustworthy Housing Officer. This will be a full-time position based in Bristol.

Salary of £36,800 per annum, 6 months fixed term contract, 30 days of annual leave and the ideal candidate will have mid-high level of safeguarding, hold a DBS in last three years, and supporting vulnerable clients with complex needs.

Duties will include:

Assisting vulnerable clients with general housing management issues, such as ASB queries, tenancy management and income support

Establishing and maintaining relationships with individuals, maintaining regular contract and facilitating a co-produced planned programme of support

Assisting individuals to identify and access appropriate and move on accommodation

Assessing the support needs and risks of individuals and risk management procedures

Working in partnership with external agencies to facilitate the effective delivery of support and improve outcomes for those receiving our services

Monitoring and managing rent accounts, ensuring arrears and addressed in line with organisation procedures up to 200 properties

Delivering and budgeting advice to individuals to ensure income maximisation

Working collaboratively and closely with colleagues and partners to facilitate successful outcomes with regards to letting homes, managing rent arrears and supporting behavioural related issues

Rewards and Benefits:

£700 annual flexi benefit allowance

30 days annual leave

A company culture that promotes diversity and inclusion

Commitment to continuous learning and development

Access to mental health support

Working hours:

37 hours per week

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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