Housing Apprentice

Housing Diversity Network; Leeds; On-site; GBP 25,000; Full time

Job summary

A leading social housing provider is looking for a Housing Apprentice in Leeds. You will gain hands-on experience while pursuing a Level 3 qualification in Housing and Property Management. This role offers support and training to empower you for a career in social housing, with a competitive salary and benefits package.

Benefits

26 days annual leave

Occupational pension

Health cash plan

Birthday leave

Flexible pot towards enhanced benefits

Qualifications

• Focused, motivated, and driven candidates.
• Positive attitude for workplace success and qualification.
• Ability to maintain timekeeping and attendance.

Responsibilities

• Develop a rounded understanding of service delivery.
• Collaborate with colleagues to deliver excellent customer service.
• Engage in hands-on experience as part of the team.

Skills

Motivation

Timekeeping

Communication

Willingness to learn

Education

GCSE's grade 4/C or above or functional skills level 2 in Maths and English

Job description

Job Title

Housing Apprentice

Organisation

Karbon Homes

Job Description

Come make a difference at 54 North Homes as a Housing Apprentice – Fixed Term Role

A fantastic opportunity has arisen to develop a career in social housing by joining our team at 54 North Homes making a real difference in people’s lives as a Housing Apprentice within the Customer Experience Directorate working towards a nationally recognised qualification in Housing and Property Management.

Come and join our team

54 North Homes is on an exciting journey of growth and development, building on our reputation for excellent customer service and providing high quality housing and support services. Our joining of forces with Karbon Homes affords us the opportunity for further development.

At 54North, we believe in providing high quality, affordable homes that are safe, warm and secure and in supporting our customers to live well in their communities. We put customers at the heart of everything that we do and strive to provide an excellent level of service. This extends beyond the bricks and mortar of our homes to empowering our customers and working in partnership to offer a range of other services.

By listening and responding to the needs of our customers, we can make a positive contribution in the communities in which we work.

About The Role

The Housing Apprentice will work across service areas to develop a rounded understanding of the delivery of excellent services to our customers. This opportunity provides hands on experience to learn at the same time as being an active member of our committed team delivering our services day to day. It is an excellent springboard for a career in the housing and property sector.

The postholder will work within the Customer Experience Directorate which is committed to providing the highest possible standard of service to our customers delivering customer services, support and advice. You will act as a positive member of the team, collaborating with other colleagues across departments and supporting a culture that delivers results and service excellence and promotes 54 North Homes’ values and brand.

All of our Apprentices are paid the national living wage, and you will be paid for your normal working hours plus remote online specialist training with the opportunity to get real life experiences. You will develop the knowledge and skills required for a career in social housing. Extensive training and ongoing support, coaching and development will be provided. The apprenticeship is for 21 months with the potential for future progression with the company after completion of the apprenticeship.

About You

Whether you are fresh out of school or college or looking for a complete career change, 54 North Homes can offer you a great foundation to your future career and beyond.

We are looking for candidates who are focused, motivated and driven with a willingness to learn and develop new skills. A positive attitude to be able to succeed both in the workplace and in passing the associated qualification, someone with the ability to set and maintain excellent levels of timekeeping and attendance. To us, an apprenticeship is more than just a job, it’s an opportunity.

Entry Requirements

You will have GCSE’s grade 4/C or above or functional skills level 2 in both Maths and English

Key Information

It’s important to us that everyone feels fairly rewarded for the work they do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.

• Housing Apprentice – 21-month fixed term role
• Salary is £24,242 per annum
• Location: Leeds/York
• 37 Hours per week with agile working
• Generous benefits package including 26 days annual leave, occupational pension, health cash plan, and birthday leave, with the option of a flexible pot towards enhanced benefits.
  
  

Training information

• Gain professional knowledge and skills whilst studying for Level 3 Housing and Property Management
• Online training provider is Kingdom Academy
• Apprenticeships include spending 20% of working hours off the job activities and specialist training
• Apprentices will be allocated with a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
• On the job and off the job training will be delivered in the workplace.
  
  

We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.

The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.

If this sounds like the role for you then please apply through the Karbon Homes website – https://www.karbonhomes.co.uk/careers/

Important dates

Closing date for applications

Monday 1 September 2025 (All adverts close at midnight)

We reserve the right to close this advertisement early if we receive a high volume of suitable applications. Therefore, please apply early to ensure you are considered for the post.

Interview date

To be confirmed but likely to be 11th or 12th September and will be held at our Leeds office

For further details please refer to the Role Description at the foot of this advert.

To give yourself the best chance of being shortlisted, you need to provide full details and examples in the Supporting Statement based on the criteria in the person specification.

For further information about the role please contact [e-mail]

We are committed to equality and diversity and are an inclusive employer. We welcome applications from people of all ages, disability/non-disability, ethnicities, genders, religions, sexualities, transgender status, and cultural backgrounds. Any candidate with a disability who meets the essential criteria for the post will be guaranteed an interview.

Neurodiversity Support Recruitment

We believe that everyone has unique strengths and skills to contribute to our workplace. We strive to create an environment that is inclusive and accessible for all. As neurodiversity is broad and unique to candidates, we are rethinking the selection process and removing barriers to allow candidates to fully showcase their true abilities and potential.

Reasonable Adjustments We Can Consider

• Questions in advance of the interview
• specific and concrete questions rather than hypothetical questions
• Adjustments to the physical working environment e.g., tests and interviews to take place in a venue with low sensory stimulus
• Accepting video/recorded CVs where requested
• Recording videos that describe the role and responsibilities - use of visual aids/process maps for hierarchies and processes.
• Extra time for tests/assessments
• Mentors and/or buddies during induction
  
  

Further advice

If you need further advice or assistance to apply for the role, please contact recruitment by email at: [e-mail]