Housing and Support Officer - ABC12389

Aberdeen City Council; Aberdeen City; On-site; GBP 20,000 - 28,000; Part time

Job summary

A local government authority in Scotland is seeking a community-based worker to improve quality of life in households. This role involves supporting tenants to manage tenancies, intervening to prevent harm, and collaborating with vulnerable communities. Ideal candidates will have a Standard Grade or equivalent and strong skills in relationship building and risk assessment. The position offers part-time hours and opportunities for flexible work arrangements.

Benefits

Flexible working options

Disability Confident Employer

Guaranteed interviews for eligible candidates

Qualifications

• Ability to develop and sustain relationships with people and communities with complex needs.
• Ability to identify vulnerable people and implement actions to achieve better outcomes.
• Ability to assess and respond to risk within complex situations.

Responsibilities

• Support Council tenants to manage and maintain tenancies.
• Assist in early identification of Adult and Child Protection concerns.
• Work independently managing workload and exercising judgment.

Skills

Relationship building

Autonomous work

Communication

Needs assessment

Risk assessment

Education

Standard Grade or equivalent

Job description

4 days ago Be among the first 25 applicants

Job Description

Note: This job is ongoing and active.

Duration: Part Time (various hours), Permanent

Location: Various Locations in Aberdeen

Job Purpose

This is a community-based role responsible for improving quality of life in households and across communities. The role involves supporting Council tenants to manage and maintain tenancies to improve outcomes by responding to, and reducing, need and risk.

The postholder will contribute to realizing our vision for a place where all people can prosper and has a critical role in supporting tenants in our most vulnerable communities by helping prevent harm, and intervening early where there is risk. This includes working with households to respond to early identification of Adult and Child Protection concerns to remove the risk of escalation above relevant thresholds and accelerating the provision of secure tenancies through the Housing 1st and Rapid Rehousing Transition Plans. The role will contribute to the identified outcomes recognizing the importance of partnership working.

Requirements

Standard Grade or equivalent.

Responsibilities

• Ability to develop and sustain relationships with people and communities with complex needs
• Ability to focus on the best outcome for each household and work to achieve it with them.
• Ability to deliver public services to required standards and outcomes.
• Ability to work autonomously, managing own workload, deadlines, and appointments, exercising judgment and initiative, taking personal responsibility and accountability for your own practice.
• Ability to identify vulnerable people, assess needs, and implement actions to achieve better outcomes.
• Ability to assess and respond to risk within complex situations.
• Ability to communicate and influence effectively in both oral and written forms with a wide range of audiences.
• Ability to produce and maintain accurate reports and documentation.

The Individual

Please see Job Profile for further details.

Aberdeen City Council is an equal opportunities employer committed to equality, diversity, and inclusion.

Flexible Working

We are happy to discuss flexible working options for most roles.

Disability Confident

We are a Disability Confident Employer. If you require reasonable adjustments during the application or selection process, please contact [e-mail].

Armed Forces

We are a forces-friendly employer, signed the Armed Forces Covenant, and are a silver award recipient in the Defence Employer Recognition Scheme. For questions, contact [e-mail].

Guaranteed Interview Scheme

We offer guaranteed interviews for applicants who meet minimum criteria and belong to specific groups, such as those with disabilities, care-experienced youth, or those participating in apprenticeships.

Further information at https://www.aberdeencity.gov.uk/services/jobs

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Government Administration