Housing and Support Officer - ABC12389

Medirest Signature; Aberdeen City; On-site; GBP 60,000 - 80,000; Part time

Job summary

A community support organization in Aberdeen is looking for part-time staff to improve quality of life for council tenants. The role focuses on managing tenancies and supporting vulnerable individuals. Candidates should have standard grade qualifications or equivalents. Flexibility and commitment to diversity are essential. Competitive hourly rate offered with a focus on community well-being.

Benefits

Flexible working arrangements

Disability Confident Employer

Guaranteed Interview Scheme

Responsibilities

• Developing and maintaining relationships with people and communities with complex needs.
• Focusing on the best outcomes for each household and working to achieve them.
• Delivering public services to required standards and outcomes.
• Managing workload, deadlines, and appointments independently, exercising judgment and initiative, and taking responsibility and accountability for practice.
• Identifying vulnerable individuals, assessing their needs, and implementing actions to improve outcomes.
• Assessing and responding to risks within complex situations.
• Communicating effectively in both oral and written forms with diverse audiences.
• Producing and maintaining accurate reports and documentation.

Education

Standard Grade or equivalent qualification

Job description

Job Description

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for.

Duration: Part Time (various hours), Permanent
Location: Various Locations in Aberdeen

Job Purpose:

Roles that require PVG Membership

Please note that from 1 April 2023, candidates for roles requiring PVG membership will need to cover the cost of the membership. This applies only to roles with a full-time equivalent salary of £30,000 and above, including teaching roles and jobs at Grade 11 and above (currently £30,727 per annum / £15.97 per hour).

The Council will initially pay for the PVG membership cost—either £18 for existing PVG scheme members or £59 for non-members—and this amount will be deducted from the employee's first full month's salary.

Job purpose/about the role

This community-based role focuses on improving quality of life in households and communities. It involves supporting Council tenants to manage and sustain tenancies, responding to and reducing needs and risks.

The postholder will contribute to realizing our vision for a prosperous community and play a critical role in supporting vulnerable tenants by preventing harm and intervening early in cases of risk. This includes working with households to address early Adult and Child Protection concerns, preventing escalation, and facilitating secure tenancies through initiatives like Housing 1st and Rapid Rehousing Transition Plans. The role emphasizes partnership working to achieve these outcomes.

Requirements

Standard Grade or equivalent qualification.

Responsibilities

• Developing and maintaining relationships with people and communities with complex needs.
• Focusing on the best outcomes for each household and working to achieve them.
• Delivering public services to required standards and outcomes.
• Managing workload, deadlines, and appointments independently, exercising judgment and initiative, and taking responsibility and accountability for practice.
• Identifying vulnerable individuals, assessing their needs, and implementing actions to improve outcomes.
• Assessing and responding to risks within complex situations.
• Communicating effectively in both oral and written forms with diverse audiences.
• Producing and maintaining accurate reports and documentation.

The Individual

Further details are available in the Job Profile.

Aberdeen City Council is an equal opportunities employer committed to diversity and inclusion.

Flexible Working

We support flexible working arrangements, allowing employees to choose patterns that suit both them and the organization.

Disability Confident

We are a Disability Confident Employer. If you have a disability and require adjustments during the application or selection process, please contact [e-mail].

Armed Forces

We are a forces-friendly employer, signed up to the Armed Forces Covenant, and a silver award recipient in the Defence Employer Recognition Scheme. For inquiries related to military service, contact [e-mail].

Guaranteed Interview Scheme

Applicants meeting minimum criteria and belonging to specific groups (e.g., disabled, care-experienced, youth, apprentices) are eligible for guaranteed interviews. More details are available at https://www.aberdeencity.gov.uk/services/jobs.