Housing and Support Delivery Officer

Venn Group; Diss; On-site; GBP 60,000 - 80,000; Full time

Job summary

Venn Group is seeking a Housing and Support Delivery Officer for a reputable supported housing association in Norfolk and Suffolk. This temporary role, lasting two months, involves supporting customers with tenancy agreements, conducting inspections, and ensuring compliance with policies. Candidates must possess resilience, teamwork skills, and a valid UK driver's license.

Qualifications

• UK Drivers License is required.
• Enhanced DBS ideally within three years or willingness to obtain one.

Responsibilities

• Conduct meaningful support planning and keywork sessions.
• Address tenancy related concerns through customer sign-ups and visits.
• Conduct property inspections and compliance checks.

Skills

Resilience

Team Player

Job description

Housing and Support Delivery Officer Vacancy

*This role does not offer sponsorship*

A reputable supported housing association is currently recruiting for a Housing and Support Delivery Officer in the Norfolk and Suffolk area. This would be an initial 2-month temporary contract on 37.5 hours a week.

Length: 2 months temporary

Hours: 37.5 hours a week – 09:00am to 17:00am

Location: Norfolk

Pay: £15.13 per hour (PAYE inclusive of Holiday) or £17.40 per hour (Umbrella)

The role involves:

• Undertake meaningful Support Planning and Keywork sessions with customers, ensuring that individuals can adhere to the terms of their occupancy agreement, are signposted to relevant services and supported to get involved in the wider community
• Undertake customer signs ups, settling in and routine visits, swiftly addressing tenancy related concerns
• Complete property inspections and compliance checks in line with policies, immediately taking action where necessary and reporting outcomes to the Property Services Team
• Take proactive action to ensure customers pay their rent and services charges
• Take proactive action to tackle allegations of anti-social behaviour Undertake legal casework where necessary and present in court, to ensure recovery of debt and address anti-social behaviour including eviction action
• Completion of CORE Forms when required

Additional requirements:

• Resilient and Team Player
• UK Drivers License
• An enhanced DBS ideally from within three years or willingness to obtain one

To apply for this excellent opportunity or to find out more information on other opportunities available in more local areas to you, don’t hesitate to contact Marc Kilroy on 07441 916478 or [e-mail] as soon as possible.