Housing and Health Link Worker

London Borough of Hounslow; Greater London; On-site; GBP 42,000 - 45,000; Full time

Job summary

The London Borough of Hounslow is seeking a Housing and Health Link Worker to deliver a frontline, integrated service across housing, health and social care, focusing on vulnerable residents.

You will work with NHS partners, support hospital discharge, and assess needs with a holistic approach, maintaining on-site presence in hospital settings and helping reduce temporary accommodation use.

Qualifications

• Experience with Housing Act 1996 and Homelessness Reduction Act 2017.
• Experience leading multi-disciplinary housing teams.
• Ability to engage with vulnerable people and build trust.
• Knowledge of homelessness and related legislation.

Responsibilities

• Deliver a proactive front-line service across housing, health and social care.
• Promote access to preventative services and timely access.
• Lead casework-based assessments and bespoke interventions.
• Collaborate with NHS partners to support hospital discharge.
• Maintain on-site hospital presence to prevent homelessness.
• Work to reduce use of temporary accommodation.

Skills

Communication

Analytical skills

Independent working

Flexibility

Job description

Job profile for Housing and Health Link Worker

Housing and Health Link Worker

13/11/2026 Housing and Health Link Worker Apply online

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary £41,511 - £45,123 per annum. Package Full-time Fixed-Term for 12 months from start date, 36 hours per week. Job category/type Housing Date posted 30/10/2026 Job reference R0007463 Attachments attachment Role Profile - Housing and Hospital Link Worker.pdf

Job description

About us at Hounslow

We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.

We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.

About our Commitment to Diversity and Inclusion

We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.

We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.

As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.

Our Benefits

If you join us, you’ll have access to a range of employee benefits. Read more about these here.

About The Role

This is an exciting opportunity to join our Homelessness, Independence and Preventative Service which adopts a preventative approach across the housing, health and social care agendas. You will be a frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough.

About The Team You’ll Be Working In

This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.

1.If you want to work in the public sector and be part of a progressive team, this is a unique opportunity for you as we are interested in what you can bring to help us improve and develop our services for our customers.

2.You will contribute to the effective delivery of the integrated preventative service across housing, health and social care, providing a proactive, accessible, efficient and effective front-line service; promote access to preventative services, working proactively to ensure services are accessed in a timely way.

3.You work proactively to prevent and resolve crisis and prevent the loss of accommodation while preventing the escalation of health care needs.

4.You work collaboratively to facilitate discharges from health care settings, enable access to lower level preventative services and prevent repeat and avoidable admissions to acute health care services.

5.This role forms part of the Council's integrated hospital discharge and homelessness prevention arrangements. The post holder will be expected to maintain a regular on-site presence at local hospital settings, ordinarily attending hospital sites at least two days per week, working closely with NHS partners to support timely hospital discharge, prevent homelessness and improve outcomes for residents.

6.You adopt a casework-based approach to complete detailed holistic assessments of housing, health and social care needs, providing practical interventions and support.

7.Maintain an ongoing knowledge and understanding of relevant legislation and the Council’s statutory duties in relation to housing, health and care needs, ensuring advice given is accurate at all times and provide tailored solutions to meet identified needs.

About You

You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation.

• You have experience of multi-disciplinary working involving complex and diverse client groups and an understanding of complex legislative frameworks including homelessness, social care, mental health, immigration and welfare benefits.
• You are a great communicator to engage effectively with a broad range of people to influence, negotiate and persuade and you quickly build trusting relationships with complex individuals to develop a comprehensive understanding of issues faced by vulnerable people.
• You act with integrity, take personal responsibility and handle stress effectively while maintaining high levels of motivation and enthusiasm to achieve successful corporate preventative outcomes, using proactive and creative solutions.
• You work independently, proactively and flexibly, being an expert problem solver demonstrating excellent analytical skills, to seek out and implement bespoke solutions to complex issues and make decisions confidently.
• You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be.
• You are confident to visit residents in their homes and other health care settings, and work from different locations in the Borough alongside other professionals. You are able to have challenging conversations with other professionals while maintaining a customer focus to achieve successful outcomes across housing, health and social care.

If the points above resonate with you, we would like to hear from you.

• Are you passionate about customer services?
• Are you an experienced homelessness professional?
• Are you looking to working in a forward thinking and progressive housing department?

Essential for the Role

Basic DBS check is required for the role.

Please read more about the work you’ll be doing in the Role Profile.

The key information you need about the role should be in the job description, but if you have any further questions about the role, please contact:

Email: [e-mail]

Interviews for this job will be held week commencing 16th November 2026.

(please seek line manager approval before applying for this role as secondment.)