Housing and Care Manager - York, North Yorkshire

Housing 21; York; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading care provider in York is seeking a Housing and Care Manager to oversee operational management and quality of care services for older people. The ideal candidate will ensure compliance with care standards and promote a resident-centered approach. The role offers competitive benefits and a nine-day fortnight work pattern. Applications close on 8 October 2025, but may close earlier if enough applications are received.

Benefits

Pension scheme

Holiday pay

Occupational Sick Pay

Health Cash Plan

Employee Assistance Programme

Qualifications

• Must have Level 5 Diploma in Leadership for Health & Social Care or be willing to undertake it.
• Significant experience in care services, especially for older people.
• Experience in supervising a small team.

Responsibilities

• Manage the quality of care service ensuring resident needs are met.
• Ensure compliance with Care Quality Commission standards.
• Foster a positive atmosphere and social interaction among residents.

Skills

Leadership in Health & Social Care

Experience in social care

Housing management

Team supervision

Education

Level 5 Diploma in Leadership for Health & Social Care

Job description

Overview

Hours: 35 hours per week

Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You’ll fit in well here. We’re growing. Quickly. In the last three years alone we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We’re constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us.

In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros and salons. Within the role of Housing and Care Manager you will be responsible for the operational management and quality of the care service, ensuring viability and promoting person centred provision to meet resident needs. You will ensure that the care quality commission essential standards are met and that the highest level of customer service is provided. You will also ensure residents receive a high quality and responsive housing and care service in a safe and secure environment, including providing support where necessary and encouraging independence and choice. You will be expected to collaborate with the housing provider, local authority and their stakeholders to promote a positive atmosphere within the Court whilst encouraging social interaction and reducing isolation.

Responsibilities

• Be responsible for the operational management and quality of the care service, ensuring viability and promoting person centred provision to meet resident needs.
• Ensure the Care Quality Commission essential standards are met and that the highest level of customer service is provided.
• Ensure residents receive a high quality and responsive housing and care service in a safe and secure environment, including providing support where necessary and encouraging independence and choice.
• Collaborate with the housing provider, local authority and stakeholders to promote a positive atmosphere within the Court and encourage social interaction while reducing isolation.

Qualifications

• Level 5 Diploma in Leadership for Health & Social Care or equivalent (Essential qualification or must be willing to undertake this qualification on appointment to the role)
• Significant practitioner and/or management experience, skills and knowledge in one or more of the following areas:
• Services for older people/people
• Residential day or community services for older people
• Extra Care or Home care services for older people
• Prevention or re-enablement services for older people
• Experience of supervising and managing a small team, ideally within an organisation providing Social Care and / or Social Housing.
• Experience in Housing Management & Maintenance
• Experience in Housing aid and advice
• Experience of working in a multi disciplinary team

Benefits

• Pension scheme
• Holiday pay
• Holiday purchase scheme
• Occupational Sick Pay
• Occupational Maternity/Paternity Pay
• Health Cash Plan
• Blue Light Card (discounts across retail, hospitality and leisure)
• Income protection
• Eye care vouchers
• Car lease scheme
• Cycle to Work scheme
• Employee Assistance Programme
• Support to progress and develop

As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon on offer being made.

If you require more information before applying for this role, please see the attached job profile.

Closing date for applications 8 October 2025

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.