Housing and Care Manager - Middlesbrough, Cleveland and Teesside

Housing 21; Stokesley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading housing organization in Stokesley seeks a Housing and Care Manager to oversee the operational management of care services. You will ensure compliance with standards and deliver quality support to residents. The ideal candidate has a Level 5 Diploma in Leadership for Health & Social Care and experience in managing teams in social care. This role offers flexible working options and a comprehensive benefits package.

Benefits

Pension scheme

Occupational sick pay

Health Cash Plan

Professional development opportunities

Qualifications

• Experience supervising and managing a small team within social care or social housing organizations.
• Significant practitioner and/or management experience in services for older people.
• Experience working within multidisciplinary teams.

Responsibilities

• Responsible for the operational management and quality of the care service.
• Ensure compliance with the Care Quality Commission standards.
• Deliver high levels of customer service and support residents.

Skills

Leadership

Team Management

Social Care Expertise

Housing Management

Education

Level 5 Diploma in Leadership for Health & Social Care

Job description

Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working, and learning and development opportunities? You'll fit in well here. We're growing quickly. In the last three years alone, we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We're constantly looking for ways to improve, always putting our residents and staff at the heart of what we do. We have big ambitions and are looking for superstars to join us.

About the Role

In Extra Care, our residents live independently in their own homes within schemes that feature communal lounges, gardens, cafés/bistros, and salons. As a Housing and Care Manager, you will be responsible for the operational management and quality of the care service, ensuring viability and promoting person-centred provision to meet resident needs. You will ensure compliance with the Care Quality Commission essential standards and deliver high levels of customer service. Additionally, you will ensure residents receive a high-quality and responsive housing and care service in a safe and secure environment, supporting residents where necessary and encouraging independence and choice. Collaboration with housing providers, local authorities, and stakeholders will be key to fostering a positive atmosphere, promoting social interaction, and reducing isolation.

Essential Qualifications and Experience

1. Level 5 Diploma in Leadership for Health & Social Care or equivalent (or willingness to undertake this qualification upon appointment).
2. Significant practitioner and/or management experience in areas such as services for older people, residential or community services, extra care, or prevention/re-enablement services.
3. Experience supervising and managing a small team within social care or social housing organizations.
4. Experience in housing management and maintenance.
5. Experience in housing aid and advice.
6. Experience working within multidisciplinary teams.

Benefits

At Housing 21, we value our customer-facing employees and reward them accordingly. Benefits include:

• Pension scheme
• Holiday pay and holiday purchase scheme
• Occupational sick pay and maternity/paternity pay
• Health Cash Plan
• Blue Light Card discounts
• Income protection
• Eye care vouchers
• Car lease scheme
• Cycle to Work scheme
• Employee Assistance Programme
• Opportunities for professional development

We also offer a nine-day fortnight to provide flexible working options, details of which will be discussed with successful candidates upon offer.