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The University of Cambridge is hiring a Housing Advisor to provide exceptional support to residents in managed properties. The role includes managing a portfolio of homes, ensuring tenant satisfaction, and maintaining high service standards. Offering competitive pay, generous leave, and flexible working conditions, this position is essential for a dynamic and rewarding housing environment.
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The University of Cambridge Housing Services is seeking a proactive and customer-focused Housing Advisor to join our Accommodation Service team. In this vital role, you will be the main point of contact for residents living in University-managed properties, providing exceptional support throughout their tenancy¿from move-in to departure.
Reporting to the Deputy Head of the Accommodation Service, you will oversee a defined portfolio of properties within a specific geographic area. You will be responsible for the day-to-day management of these homes, ensuring a seamless and responsive service that enhances the resident experience and maintains high standards across the portfolio.
Our Housing Services team manages over 1,050 properties, including a significant number of Key Worker homes that play a crucial role in supporting the University's ability to attract and retain world-class staff. With an annual resident turnover of around 30%, and all tenancies renewed on a yearly basis, this is a dynamic and rewarding environment for a housing professional who thrives on delivering excellent service.
What we are looking for:
If you are passionate about housing and want to contribute to a world-leading institution, we would love to hear from you.
Benefits of working at the University of Cambridge include:
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.