Housing Advice & Homeless Prevention Officer

Service Care Solutions Ltd; London Borough of Hillingdon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Housing Advice & Homeless Prevention Officer for their Homeless Service in Hillingdon. The role involves delivering frontline support to prevent homelessness, conducting assessments, and managing complex caseloads. Ideal candidates will possess strong legislative knowledge and exceptional case management skills.

Qualifications

• Proven experience in a housing advice role.
• Strong knowledge of homelessness legislation.
• Experience managing complex caseloads.

Responsibilities

• Provide housing options advice to prevent homelessness.
• Manage assessments under the Housing Act.
• Conduct outreach at hotels for resettled clients.

Skills

Knowledge of the Housing Act 1996

Case management skills

Communication skills

Tools

Housing and case management IT systems

Job description

Housing Advice & Homeless Prevention Officer
Hillingdon
Homeless Service
3 Months
35 Hours
£27.38 LTD / £23.49 PAYE (inc hol)
We are currently recruiting for a skilled Housing Advice & Homeless Prevention Officer to join the Homeless Service at Hillingdon Council. This role plays a vital part in delivering frontline homelessness prevention support, including outreach in hotel settings, and requires strong knowledge of housing legislation and excellent case management skills.

THE ROLE
The successful candidate will provide comprehensive housing options advice to prevent homelessness, manage complex caseloads, and ensure compliance with statutory housing duties.

• Deliver effective, personalised housing advice to prevent homelessness.
• Undertake assessments under Part VII of the Housing Act 1996.
• Manage a busy caseload including housing options, move-on support, and referrals.
• Engage in regular outreach work at hotels to support resettled clients.
• Liaise with internal teams and external partners to secure accommodation solutions.
• Identify safeguarding concerns and carry out appropriate referrals.
• Maintain high-quality, accurate records and prepare reports for senior managers.

THE CANDIDATE
The ideal candidate will have proven experience in a similar housing advice or homeless prevention role within a local authority or housing organisation.

• Strong knowledge of the Housing Act 1996 (Part VI & VII) and related homelessness legislation.
• Experience of conducting housing assessments and managing complex casework.
• Skilled in communicating with clients facing crisis and those with complex needs.
• Ability to work across services including social care, housing providers, and voluntary agencies.
• Confident using housing and case management IT systems with excellent written communication skills.

THE CONTRACT

• 9:00am to 5:00pm, Monday to Friday
• 3 Month Contract, Temp to Perm
• The pay for the role is £27.38 per hour LTD company rate.
• The PAYE equivalent is £23.49 per hour, inclusive of holiday pay.

HOW TO APPLY
To apply for this role, please email a copy of your CV to [e-mail] or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!