Housing Advice & Homeless Prevention Officer

Service Care Solutions; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Service Care Solutions is seeking a Housing Advice & Homeless Prevention Officer for a 3-month contract in Hillingdon. This role involves providing frontline homelessness prevention support and requires strong knowledge of housing legislation. Ideal candidates will have proven experience in housing advice and be skilled in case management, ensuring high-quality support for clients facing homelessness.

Benefits

£250 referral bonus

Qualifications

• Proven experience in housing advice or homeless prevention role.
• Strong knowledge of the Housing Act 1996.
• Experience in managing complex cases.

Responsibilities

• Deliver effective housing advice to prevent homelessness.
• Undertake housing assessments under the Housing Act.
• Manage caseload including referrals and move-on support.

Skills

Housing legislation knowledge

Case management

Excellent communication

Tools

Housing and case management IT systems

Job description

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Housing Advice & Homeless Prevention Officer, Greater London

Client: Service Care Solutions

Location: Greater London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

3f000c4f9c4c

Job Views:

2

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

Housing Advice & Homeless Prevention Officer

Location: Hillingdon

Service: Homeless Service

Duration: 3 Months

Hours: 35 Hours

Salary: £27.38 LTD / £23.49 PAYE (including holidays)

We are currently recruiting for a skilled Housing Advice & Homeless Prevention Officer to join the Homeless Service at Hillingdon Council. This role involves delivering frontline homelessness prevention support, including outreach in hotel settings, and requires strong knowledge of housing legislation and excellent case management skills.

Responsibilities

• Deliver effective, personalised housing advice to prevent homelessness.
• Undertake assessments under Part VII of the Housing Act 1996.
• Manage a busy caseload including housing options, move-on support, and referrals.
• Engage in outreach work at hotels to support resettled clients.
• Liaise with internal teams and external partners to secure accommodation solutions.
• Identify safeguarding concerns and carry out appropriate referrals.
• Maintain high-quality, accurate records and prepare reports for senior managers.

Candidate Requirements

• Proven experience in a housing advice or homeless prevention role within a local authority or housing organisation.
• Strong knowledge of the Housing Act 1996 (Part VI & VII) and related legislation.
• Experience conducting housing assessments and managing complex cases.
• Excellent communication skills with clients facing crisis or with complex needs.
• Ability to collaborate across social care, housing providers, and voluntary agencies.
• Proficient in housing and case management IT systems and report writing.

Contract Details

• Working hours: 9:00am to 5:00pm, Monday to Friday
• 3-Month Contract, Temp to Perm
• Pay: £27.38 per hour LTD; PAYE equivalent: £23.49 per hour (including holiday pay)

How to Apply

To apply, email your CV to [emailprotected] or call 01772 208966 for more details. We also offer a £250 referral bonus for successful candidate referrals.