Housekeeping Team Member - YHA Bristol

YHA (England & Wales); Bristol; On-site; GBP 60,000 - 80,000; Part time

Job summary

An established industry player in hospitality is seeking a Housekeeping Team Member to join a vibrant team in Bristol. This role offers a unique opportunity to contribute to memorable guest experiences through exceptional service and cleanliness. You'll be part of a friendly environment where training is provided, and your efforts will be recognized. Enjoy exclusive staff benefits, including free hostel stays and discounts, while working in a physically engaging role. If you're passionate about hospitality and want to make a difference, this is the perfect opportunity for you!

Benefits

10 nights free hostel stays per year

Staff discount and cash back portal

Free YHA Membership

Employee Assistance Program

Qualifications

• Experience in customer service and hospitality is desirable.
• Ability to manage varying pressures and work in a team.

Responsibilities

• Cleaning and preparing bedrooms for guests.
• Maintaining cleanliness of hostel areas and complying with cleaning standards.
• Reporting faults or damage to management.

Skills

Customer Service Experience

Teamwork

Timekeeping

Basic IT Skills

Flexibility

Tools

Microsoft Office

Job description

Location: Bristol

Part time, working a minimum of 8 hours per week

£12.21 per hour (applies to all, including those under the age of 21)

Are you looking for a fun and varied job in hospitality? YHA Bristol are looking for a Housekeeping Team Member to join their team!

As a Housekeeping Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family
• Access to YHA’s staff discount and cash back portal
• Free YHA Membership each year
• Access to support via our Employee Assistance Program

What will you be doing as a Housekeeping Team Member?

We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:

• Cleaning and preparing bedrooms between guest departures and arrivals
• Maintaining the cleanliness of shower and toilet areas
• Keeping all areas of the hostel clean and tidy
• Efficiently undertaking housekeeping tasks, maintaining consistent cleanliness standards throughout the hostel
• Complying with YHA requirements for the use and storage of cleaning products
• Reporting any faults or damage to a member of the hostel management team
• Sorting and distributing used and unused linen

What Skills and Experience do you need to be a Housekeeping Team Member?

To provide excellent service to our guests, we are looking for the following qualities in our Housekeeping Team Members:

• Experience of working face to face with customers
• Experience of working in hospitality or customer service (desirable)
• Experience of working in a team - can help others to achieve a common goal
• Excellent timekeeping, with flexibility to cover different shifts
• Ability to manage varying pressures, including peaks in workload demands
• Basic IT skills (ideally Microsoft Office)
• Knowledge and understanding of the core purpose of YHA

It's important to note that the role can be physically demanding, as our beds are predominantly bunk bed style.

How do you apply?

Submit your CV and complete the application form (it’s a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website.

Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.

PLEASE NOTE: All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

YHA Job Title: Team Member