Housekeeping Team Member

LGH Hotels Management Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Team Member to ensure exceptional cleanliness and comfort for guests. In this role, you will be responsible for maintaining guest rooms and public areas to the highest standards, contributing to a welcoming atmosphere. With a focus on teamwork and customer satisfaction, you will play a vital role in enhancing the guest experience. Join a dynamic team at a well-regarded hotel, where your contributions will be valued and rewarded. This is an exciting opportunity to grow in the hospitality sector and make a real impact on guests' stays.

Benefits

Employee discounts on hotel rates

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Cycle to work scheme

Wellbeing support

Free meals on duty

Free parking

Qualifications

• Experience in housekeeping with a focus on cleanliness and attention to detail.
• Strong customer service skills and ability to work well in a team.

Responsibilities

• Clean and maintain guest areas, ensuring high standards are met.
• Report damages promptly and keep storerooms tidy.

Skills

Attention to detail

Customer service

Teamwork

Time management

Communication skills

Physical fitness

Health and safety regulations

Job description

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You will be sent an email confirming that it is processed or if you have to do anything further.

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Company

London Chigwell Prince Regent Hotel, Signature Collection By Best Western

Location

United Kingdom

Job Type

11.44 per hour

Job Description

The Opportunity

As a Housekeeping Team Member, you will play an essential role in ensuring that our hotel is clean, comfortable, and inviting for our guests. You will be responsible for cleaning and maintaining all guest areas, including guest rooms, public areas, linen rooms, and cupboards, and always ensuring that service levels are exceptional.

Your role will involve servicing hotel bedrooms and public areas to company standards and within allocated time frames. You will be familiar with agreed cleaning standards and presentation of all room categories and report any damages or breakages promptly to ensure repairs are carried out.

You will also be responsible for returning all equipment to their allotted storerooms at the end of each working day and keeping the storerooms and working areas clean and tidy.

Benefits

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Has previous experience in a similar role and understands the importance of attention to detail in housekeeping.
• Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas.
• Is a team player who is reliable, punctual, and able to work collaboratively with others.
• Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.
• Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment.
• Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel.
• Has a positive attitude and a willingness to learn and develop new skills.
• Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals.
• Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.

Hotel

When it comes to convenient locations, the London Chigwell Prince Regent Hotel, part of the Signature Collection By Best Western, is ideal. It’s within walking distance of Woodford train station, meaning you can be in the heart of London within 30 minutes.

Superbly located for the O2, Epping Forest, and the Olympic Park, our splendid listed Georgian manor offers a lot. The property features 62 bedrooms and serves as a chic wedding venue with a civil ceremonies licence. It also has five meeting rooms with a capacity for up to 350 delegates.

The hotel has a strong reputation for organizing large conferences, corporate dinners, parties, and celebrations. We host hundreds of events each year, with key clients returning year after year.

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.