Housekeeping Team Member

Warner Hotels; Aston; On-site; GBP 11,020 - 17,908; Full time

Benefits offered by this job

Live-in may be available

Gym and leisure facilities

Food onsite discounts

Staff discounts across brands

Career development through training

Discounts for family and friends

Job summary

Warner Hotels Group is recruiting a Housekeeping Team Member at Alvaston Hall. You will contribute to delivering an excellent guest journey from arrival to room, in a supportive, multi-skilled team environment.

The role offers an hourly rate up to £12.71 (age-dependent) with in-house training, career development through qualifications, and staff discounts across Warner brands.

Qualifications

• Guest-focused mindset and attentive service.
• Willingness to learn and improve on customer service.
• Supportive and collaborative attitude within the team.

Responsibilities

• Deliver high-quality housekeeping service to guests.
• Work with Housekeeping Manager and Team Leaders to ensure smooth guest journey.
• Maintain a clean, well-kept room and support team as needed.

Skills

Customer service

Teamwork

Willingness to learn

Authenticity

Job description

Join our team at Alvaston Hall, part of the Warner Hotels Group. This beautiful 253-bedroom hotel is a Grade II listed Victorian half-timbered country house, making a great base for exploring Cheshire’s green spaces and history.

Hourly rate: Up to £12.71 per hour dependent on age.

We have a fantastic opportunity for a Housekeeping Team Member to join us at Warner Hotels.

The Benefits Of Working With Us.

• Live-in may be available


• Free use of gym and leisure facilities


• Free or 60% discounted food onsite


• Access to Numerous discounts and offers with many national brands and retailers


• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)


• 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room.

By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do


• A willingness to learn and improve knowledge on customer service, our products and tailored selling


• Someone who will care about the wider team and look to support wherever needed


• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.