Housekeeping Team Leader

Retirement Villages Group; West Byfleet; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading retirement village as a Housekeeping Team Leader in West Byfleet. You'll shape housekeeping services and lead a dedicated team, ensuring a clean and safe environment for residents. This role offers competitive salary and career development opportunities in a supportive atmosphere.

Benefits

Competitive salary

Ongoing professional training

Career progression opportunities

Supportive team culture

Qualifications

• Minimum 3 years' experience in housekeeping or cleaning services; 1 year in supervisory role.
• Strong organisational and leadership skills.
• Good knowledge of health and safety practices, including COSHH.

Responsibilities

• Leading and overseeing all housekeeping operations.
• Managing a small team and supporting their professional development.
• Ensuring health and safety compliance, including COSHH.

Skills

Organisational skills

Leadership

Communication

Customer service

Job description

Be part of something new and rewarding! We're looking for a passionate and experienced Housekeeping Team Leader to help shape the housekeeping service at our brand-new retirement village in West Byfleet.

This is a unique opportunity to lead from the front - building a high-performing team and creating a warm, safe, and beautifully maintained environment for our residents. If you have a keen eye for detail, a caring attitude, and strong leadership experience, we want to hear from you.

The Role

• Leading and overseeing all housekeeping operations, ensuring the highest standards of cleanliness and safety across resident apartments and communal areas.
• Managing a small team of housekeeping staff - setting expectations, providing training, and supporting professional development.
• Taking a hands-on approach to support daily housekeeping needs, including covering shifts during holidays or absences.
• Ensuring health and safety compliance, including COSHH, and maintaining secure storage and use of cleaning materials.
• Working closely with the Village management team to support operational goals and create a warm, welcoming atmosphere for all residents.
• Managing laundry services and equipment in line with safety and hygiene standards.
• Responding to resident feedback and complaints with professionalism and a commitment to continuous improvement.
• Assisting with budget planning, stock control, and tracking of housekeeping service performance.

The Ideal Candidate

• Minimum 3 years' experience in a housekeeping or cleaning services role, with at least 1 year in a supervisory or team leader capacity.
• Strong organisational and leadership skills with the ability to motivate others.
• Excellent communication and customer service abilities.
• A genuine desire to support older adults to live well in a clean, comfortable environment.
• Good knowledge of health and safety practices, including COSHH.
• Experience in hospitality, care, or retirement living is a plus.

What We Offer

• Competitive salary
• Ongoing professional training and career progression opportunities
• A supportive, inclusive team culture
• The chance to shape services in a modern, purpose-built environment
• A meaningful role where your contribution truly matters

Be part of a brand-new team in West Byfleet, where community, care, and quality are at the heart of everything we do.

Apply now and help us create a space where people can truly age well!