Housekeeping Team Leader

PPHE Hotel Group; London; On-site; Full time

Job summary

A prestigious hotel group in London is seeking a Housekeeping Team Leader for their newly opened art'otel Hoxton. This role involves supervising housekeeping staff, maintaining cleanliness in guest areas, and enhancing the guest experience. The ideal candidate will have experience in a similar role and a strong commitment to quality service. The position offers competitive pay and various employee benefits including discounted hotel rates and wellness days.

Benefits

Heavily discounted hotel room rates

50% discount on food & beverages

Wellness days and ample holiday

Free meals on workdays

Travel season ticket loans

Company pension plan

Qualifications

• Must have experience in housekeeping supervision.
• Strong focus on cleanliness and guest satisfaction.
• Ability to manage and mentor team members.

Responsibilities

• Supervise housekeeping staff and ensure high standards.
• Conduct team briefings and manage shift operations.
• Maintain cleanliness in guest rooms and public areas.

Skills

Leadership

Attention to detail

Communication

Job description

Housekeeping Team Leader - art'otel Hoxton

We are recruiting for a Housekeeping Team Leader for the coolest, newly opened hotel in Hoxton! Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident has hit the scene. The 26-floor art'otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants.

As our Housekeeping Team Leader, you will receive:

• Salary: £14.04 per hour
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events
• Company pension plan & award-winning training

As a Master of your Craft you will…

• Ensure an efficient operation on the shift and take responsibility for team briefings.
• Focus on checking guest bedrooms and public areas to ensure that high standards of cleanliness are maintained.
• Supervise, mentor and develop the Room Attendants assigned to your section.
• Empower the team to be more involved in the guest experience.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

If you share passion for art, culture, and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.

be bold. be creative. be original.