Housekeeping Team Leader

Brook Street; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a proactive Housekeeping Team Leader to oversee the hospitality team at a prestigious site dedicated to education and training. This role involves managing daily operations, ensuring high standards of cleanliness, and providing exceptional service to guests and staff. The ideal candidate will possess strong leadership skills, hands-on experience in hospitality, and a passion for delivering excellence. Join a dynamic team and make a significant impact in a vibrant environment where your contributions will be valued and recognized.

Qualifications

• Proven track record in managing teams in hospitality or conference settings.
• Hands-on experience in cleaning and maintenance tasks.

Responsibilities

• Oversee daily operations of the housekeeping team to ensure high standards.
• Collaborate with Operations Manager to resolve issues and improve service.

Skills

Customer Service

Team Management

Communication Skills

Cleaning and Maintenance

Education

Experience in Hospitality

Tools

Hotel Booking System

Property Management System (PMS)

Job description

Are you a proactive and experienced housekeeping professional with a passion for delivering high-quality service? We are currently recruiting on behalf of our client for a Housekeeping Team Leader to manage and support the hospitality team at an iconic site dedicated to education and training.

Location: Denmark Hill
Position: Housekeeping Team Leader

Purpose of the Role:

As Housekeeping Team Leader, you will be responsible for overseeing and managing the housekeeping team to ensure the highest standards of cleanliness and hospitality are maintained across the site. This includes managing the delivery of services to guests, residents, and staff in a large, busy environment.

Key Responsibilities:

1. Manage the daily operations of the housekeeping team, ensuring that cleaning and hospitality services are delivered to a high standard.
2. Assign tasks to staff and monitor their work to ensure standards are met.
3. Collaborate with the Operations Manager to resolve any issues and improve service delivery.
4. Schedule staff shifts and ensure replacement workers are available when needed.
5. Maintain and update relevant computerised systems, such as the hotel booking system and Property Management System (PMS).

You Will Need:

1. Strong experience in a similar hospitality or conference environment, with a proven track record of successfully managing teams.
2. Hands-on experience with cleaning and maintenance tasks and the ability to undertake physical duties, including event preparation.
3. Knowledge of hotel booking systems and Property Management Systems.
4. Excellent customer service and communication skills, with the ability to address customer inquiries professionally and effectively.

If you are an experienced housekeeping professional with strong leadership skills and a passion for delivering excellent service, we want to hear from you!

How To Apply:
Please submit your application form today to be considered for this exciting opportunity or email your CV.