Housekeeping Team Leader

Village Hotels; Farnborough; On-site; GBP 25,000 - 30,000; Full time

Job summary

Village Hotels is seeking a Housekeeping Team Leader to ensure exceptional cleanliness and guest satisfaction. The role emphasizes detail and teamwork in a lively environment that values individual personality. Join us to work in an energetic and supportive atmosphere, where you can grow and develop your career.

Benefits

Complimentary full leisure club membership for you and a family member or friend

Employee Discount on overnight stays

50% discount on Food and Drink

Exciting training platform with gamified learning

Well-being and Healthcare benefits

Financial wellbeing support via Salary Finance

Employee Assistance Programme

Regular team events

Excellent Reward and Recognition Incentive schemes

Monthly well-being programme

Qualifications

• Able to work fast and efficiently without compromising on standards.
• Enjoys learning about our guests to make their experience personal.
• Relish the responsibility and own performance.

Responsibilities

• Lead the housekeeping team ensuring cleanliness and guest satisfaction.
• Exceed expectations and enhance guest experiences.
• Create relationships with other departments for a cohesive service.

Skills

Attention to Detail

Teamwork

Customer Satisfaction

Job description

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Housekeeping Team Leader

Our Housekeeping team play a critical role in making sure our guests are wowed when they walk in to one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow unturned, no draw unchecked and no bed creased. But of course we need people to lead the team too! Our hotel housekeeping teams are full of fun, energetic people who always look to go one step further.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as…

Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.

Employee Discount on overnight stays at Village Hotels starting from £35 based on 2 sharing

50% discount on Food and Drink purchased on or off shift at any Village Hotel

Exciting training platform with gamified learning

Discounts and cashback offers on many High Street Brands

A range of Well-being and Healthcare benefits

Financial wellbeing support via Salary Finance

Employee Assistance Programme

A fun, supportive and inclusive work environment with loads of Development opportunities

Regular team events with our BIG People days monthly

Excellent Reward and Recognition Incentive schemes

Monthly well-being programme for all employees to support your mental health

Anniversary rewards for key milestones of service

Birthday day off

Electric car salary sacrifice scheme

*T&C’s apply based on your contract

But what we need from you…

-Always looking to go one step further and exceed expectations
-Enjoys learning about our guests to make their experience personal
-Able to work fast and efficiently without compromising on standards
-Have a good eye for detail
-Able to work as part of a team and create great relationships with other departments
-Relish the responsibility and truly own your performance, getting a real buzz from our success and customer satisfaction.
-An infectious smile and an awesome personality!

Come and be part of something new & something special - Work, Grow & Play the Village Way!