Housekeeping Team Leader

Manager; Ashford; In loco; GBP 27.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

20 days annual leave + 8 bank holidays

Birthday off

Volunteering days

Pension

Wellbeing hub access

Employee discounts

Descrizione del lavoro

PGL is seeking a Housekeeping Team Leader at our UK camps. You will lead a team to keep guest areas welcoming and spotless, ensuring a great first impression and comfortable stays for young guests.

Reported to the Housekeeping Manager, you’ll motivate staff, uphold safety standards, and resolve issues to deliver outstanding guest experiences. Prior supervision is a plus; Health & Safety certification is required.

Competenze

• 3+ months experience within a housekeeping role.
• Recognisable Health & Safety qualification.
• Experience supervising a team is a bonus, but not essential.

Mansioni

• Lead a team of Housekeeping Assistants to ensure guest and communal areas are warm and welcoming.
• Report to the Housekeeping Manager and maintain high standards of cleanliness and readiness.
• Deliver excellent guest experiences by resolving issues and leading shifts.

Formazione

Health & Safety qualification

Descrizione del lavoro

• Earn £29,888.31 (liveoff rate) per annum (our pay system is benchmarked, transparent and fair)


• Permanent Contract

Create a home away from home

PGL is a world where children achieve the ‘impossible’.

Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors.

But that’s not all… we’re part of something bigger. We’re powered by PGL Beyond, a group of inspiring companies with a common purpose to deliver enriching and transformative experiences to the next generation. Will you join us?

Make a difference as a Housekeeping Team Leader

Many children are nervous about staying away from home. At PGL we take pride in making our young explorers as welcome as possible with a comfortable & clean environment. A great night’s sleep in a freshly made bed will leave them raring for a new day of adventure!

Reporting to the Housekeeping Manager, you’ll be accountable for leading a team of Housekeeping Assistants to ensure all our guest & communal areas look and feel warm and welcoming, creating fantastic first impressions and making our visitors feel at home.

Is this you?

You’ll need great interpersonal skills to assist and engage with our guests, leadership ability to inspire and lead your team, and confidence and problem-solving talent to resolve any issues that stand in the way of delivering excellent guest experiences.

We’re looking for individuals with 3+ months experience within a housekeeping role and a recognisable qualification in Health & Safety. Experience of supervising a team is a bonus, but not essential for this position.

Above all, it’s our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us.

A place to thrive

No matter your background, ethnicity, sexuality/gender identity, SEND, neurodivergence or anything else… PGL is a place to be yourself, have fun, use your valuable skills for good and celebrate what makes you brilliantly unique.

Fair pay and benefits for all

• On top of your 20 days annual leave (+ 8 bank holidays), you’ll also enjoy your birthday off, have paid volunteering days to help worthwhile causes and the option to purchase additional holiday.


• A career with ongoing growth, aided development, mentoring, multiple pathways and opportunities to work across different UK or French locations.


• 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program


• Sector leading family friendly policies and a contributory pension


• Access to our financial wellbeing platform where you can borrow or save directly from your salary.


• Free/discounted PGL breaks for your family & discounts at 800+ retailers.

For any enquiries specific to this role please email [e-mail]

We hire the best talent and value a diverse, inclusive team; so, we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need. However, our top priority is the safety of the guests on our centres. Therefore, all employees must undergo an Enhanced criminal records check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.