Housekeeping Supervisor - WildLand Loch Ness

WildLand Limited; Inverness; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join WildLand Limited as a Housekeeping Supervisor at beautiful locations including Aldourie Castle and Dores Inn. This role involves supervising the housekeeping team to ensure a high-quality guest experience while aligning with the company's values. Flexibility in hours and a supportive team environment make this position an exciting opportunity for those with front-of-house experience who wish to engage in the stunning Scottish landscape.

Benefits

Competitive salary

Benefits package

Transport may be provided

Qualifications

• Experience in a high-quality front of house environment.

Responsibilities

• Supervise the Housekeeping Team to ensure the delivery of the highest quality of Guest Experience.
• Organise the daily housekeeping operations effectively and efficiently.
• Model WildLand Leadership and Team work.
• Ensure the delivery of a high standard housekeeping service.
• Identify opportunities to improve the Guest Experience.
• Participate in the management systems that support sustainable business.

Skills

Leadership

Teamwork

Health & Safety

Job description

One Wild Team

“In nature, nothing stands alone. The whole supports the parts, and at the same time, the parts support the whole. And they do so effortlessly."

Team: Housekeeping

Reporting Line: Housekeeping Team Leader/ Accommodation Manager

Location: Aldourie Castle/ Dores Inn/ Clune farm on the beautiful shores of Loch Ness, Inverness-shire, Scotland

Hours: 40 hours per week; permanent; full time or part time; flexible working available

Salary & benefits: Competitive salary, benefits and a great place to work. Transport may be provided.

The Role
Your role is to Supervise the Housekeeping Team to ensure the consistent delivery of the highest quality of Guest Experience. You will be responsible for organising the daily housekeeping operations effectively and efficiently. You and your Team will demonstrate our values and align with our Purpose, Vision and Brand, as well as the behaviours of One Wildland Team and One Wild Way.

Key Responsibilities

• Be a role model of WildLand Leadership and Team work.
• Supervise your Team to consistent high performance.
• Align you and your Team with our People Ethos and Health & Safety requirements.
• Supervise the delivery of a consistently high standard housekeeping service to all our properties.
• Partner with Front of House and Chef Team to enhance the overall guest experience.
• Identify opportunities to continuously improve the Guest Experience.
• Fulfil the Front of House function as part of a flexible and adaptable team where required.
• Participate in the WildLand management systems and processes which support a sustainable business.

Our People

We attract individuals from all walks of life and of all ages. And all of us love the big adventure of the outdoor space, activities from wild water swimming to mountain hiking and biking; and a love of this special part of our planet.

Who you are

You will already have front of house experience in a high quality environment.

Our Offer

Alongside competitive pay and benefits, becoming part of Wildland is an opportunity to make an active and meaningful contribution to a beautiful part of Scotland. Come and make a difference with us.