Housekeeping Supervisor - WildLand Loch Ness

WildLand Limited; Inverness; On-site; GBP 25,000 - 32,000; Full time

Job summary

WildLand Limited is seeking a Housekeeping Supervisor to join their team at picturesque locations in Inverness-shire. This permanent role offers the chance to lead a dedicated team and ensure exceptional guest experiences while enjoying flexible working hours and competitive benefits.

Benefits

Competitive salary

Benefits package

Transport may be provided

Qualifications

• Front of house experience in a high-quality environment is required.
• Demonstrated ability to supervise and manage a team effectively.

Responsibilities

• Supervise the housekeeping team to ensure high standards of service.
• Organize daily operations efficiently and effectively.
• Align team with values and health & safety requirements.

Skills

Team Leadership

Guest Experience Focus

Communication

Job description

One Wild Team

“In nature, nothing stands alone. The whole supports the parts, and at the same time, the parts support the whole. And they do so effortlessly."

Team: Housekeeping

Reporting Line: Housekeeping Team Leader/ Accommodation Manager

Location: Aldourie Castle/ Dores Inn/ Clune farm on the beautiful shores of Loch Ness, Inverness-shire, Scotland

Hours: 40 hours per week; permanent; full time or part time; flexible working available

Salary & benefits: Competitive salary, benefits and a great place to work. Transport may be provided.

The Role
Your role is to Supervise the Housekeeping Team to ensure the consistent delivery of the highest quality of Guest Experience. You will be responsible for organising the daily housekeeping operations effectively and efficiently. You and your Team will demonstrate our values and align with our Purpose, Vision and Brand, as well as the behaviours of One Wildland Team and One Wild Way.

Key Responsibilities

• Be a role model of WildLand Leadership and Team work.
• Supervise your Team to consistent high performance.
• Align you and your Team with our People Ethos and Health & Safety requirements.
• Supervise the delivery of a consistently high standard housekeeping service to all our properties.
• Partner with Front of House and Chef Team to enhance the overall guest experience.
• Identify opportunities to continuously improve the Guest Experience.
• Fulfil the Front of House function as part of a flexible and adaptable team where required.
• Participate in the WildLand management systems and processes which support a sustainable business.

Our People

We attract individuals from all walks of life and of all ages. And all of us love the big adventure of the outdoor space, activities from wild water swimming to mountain hiking and biking; and a love of this special part of our planet.

Who you are

You will already have front of house experience in a high quality environment.

Our Offer

Alongside competitive pay and benefits, becoming part of Wildland is an opportunity to make an active and meaningful contribution to a beautiful part of Scotland. Come and make a difference with us.