Housekeeping Supervisor

London Bridge Hospital; Wilmslow; On-site; GBP 24,000 - 34,000; Full time

Job summary

London Bridge Hospital is seeking a Housekeeping Supervisor to manage a team, uphold hygiene standards, and deliver exceptional customer service. The role involves ensuring patient areas are tidy and safe, thus directly impacting patient care experiences within this private healthcare setting.

Benefits

25 days holiday plus bank holidays

Private Healthcare Insurance

Private pension contribution

Season Ticket Loan

Group Life Assurance

Critical illness cover

Enhanced Maternity and Paternity pay

Corporate staff discounts

Qualifications

• Experience supervising housekeeping teams within a similar environment.
• Strong communication skills with team members and customers.
• Understanding of hygiene and health regulations.

Responsibilities

• Manage housekeeping staff and produce weekly rotas.
• Ensure cleanliness and safety in patient areas.
• Deliver high-level customer service.

Skills

Customer service

Team management

Communication

Attention to detail

Health and safety knowledge

Job description

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Location: The Christie Private Care, Manchester
Shifts: Shifts between 0730am and 2200pm, 5 days out of 7, Monday to Sunday

Hours: Full-time – 37.5 hours per week
Salary: Competitive salary + excellent benefits (pension, health cover, flexible benefits package plus career development)

Here, every spotless space shows how much we care.

We’re looking for an ambitious Housekeeping Supervisor to join our team and help provide outstanding and high-level customer service to our patients. From managing a team, producing weekly rotas to cleaning private rooms and the public areas everyone enjoys, your team will play a big part in helping us make our hospitals warm and welcoming. We’ll look to you to uphold our high standards by ensuring all areas are clean, presentable, and safe for visitors and patients.

You might find the work familiar, but there is also a shared sense of purpose in delivering a complete patient care experience. That means you can make a special kind of difference to people just when they really need it, whether that’s by ensuring a patient’s room is gleaming before admission, or our communal areas are clean and tidy for visitors, everything you do here will have a direct impact on our patients and their families, reassuring them they’re in the best hands when they’re at their most vulnerable.

Who we’re looking for

We’re looking for a special kind of person to join us. You’ll be both professional and friendly – someone who’s completely focused on providing 5* customerservice, with a can-do attitude. As well as this you’ll:

• have experience supervising housekeeping teams within a similar environment
• be great with people, able to communicate clearly with team members and customers, and to have a good knowledge of IT systems.
• have a clear understanding of the importance of legislation and regulations– including hygiene, health and safety, uniform and others
• be completely focused on customer service, with a can-do attitude
• be comfortable working under pressure while maintaining a positive attitude
• be able to support the team fully with a hands-on approach to deliver exceptional service standards within a private health care environment

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Housekeeping Supervisor you’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen,heardand supported you can be at your best for our patients, and each other.

Our mission is simple,above all elsewe’recommitted to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

• Unique and Individual: We recognise and value everyone as unique and individual
• Kindness and compassion:We treat people with kindness and compassion
• Honesty,integrityand fairness:- We act with absolute honesty,integrityand fairness
• Loyalty,respectand dignity:We trust and treat one another as valued members of the HCA UK family with loyalty,respectand dignity

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation,we’rehappy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.