Housekeeping Supervisor

HCA Healthcare UK; Tandridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Manchester is seeking a Housekeeping Supervisor. You will manage a housekeeping team, ensure high cleaning standards for patient rooms, and maintain a welcoming environment. The ideal candidate has supervisory experience, excellent communication skills, and a strong focus on customer service. Join us to contribute to exceptional patient care while enjoying a comprehensive benefits package including health insurance and generous holiday allowances.

Benefits

25 days holiday plus bank holidays

Private Healthcare Insurance

Private pension contribution

Season Ticket Loan

Critical illness cover

Enhanced Maternity and Paternity pay

Corporate staff discounts

Qualifications

• Experience supervising housekeeping teams within a similar environment.
• Ability to communicate clearly with team members and customers.
• Clear understanding of hygiene, health, safety, and uniform regulations.
• Focused on customer service with a professional attitude.
• Comfortable working under pressure while maintaining positivity.

Responsibilities

• Manage a team and produce weekly rotas.
• Ensure cleanliness of private rooms and public areas.
• Deliver a complete patient care experience.

Skills

Supervising housekeeping teams

Customer service orientation

Communication skills

IT systems knowledge

Understanding of hygiene regulations

Ability to work under pressure

Job description

Overview

Role: Housekeeping Supervisor
Location: The Christie Private Care, Manchester
Shifts: Shifts between 0730am and 2200pm, 5 days out of 7, Monday to Sunday

Hours: Full-time – 37.5 hours per week
Salary: Competitive salary + excellent benefits (pension, health cover, flexible benefits package plus career development)

Here, every spotless space shows how much we care.

Role summary

We’re looking for an ambitious Housekeeping Supervisor to join our team and help provide outstanding and high-level customer service to our patients. From managing a team, producing weekly rotas to cleaning private rooms and the public areas everyone enjoys, your team will play a big part in helping us make our hospitals warm and welcoming. We’ll look to you to uphold our high standards by ensuring all areas are clean, presentable, and safe for visitors and patients.

What you’ll do

You’ll help deliver a complete patient care experience, ensuring patient rooms are gleaming before admission and communal areas are clean and tidy for visitors. Everything you do will have a direct impact on patients and their families, reassuring them they’re in the best hands.

Who we’re looking for

We’re looking for a special kind of person to join us. You’ll be professional and friendly—focused on providing 5* customer service with a can-do attitude. As well as this you’ll:

• have experience supervising housekeeping teams within a similar environment
• be great with people, able to communicate clearly with team members and customers, and have a good knowledge of IT systems
• have a clear understanding of the importance of legislation and regulations—including hygiene, health and safety, uniform and others
• be completely focused on customer service, with a can-do attitude
• be comfortable working under pressure while maintaining a positive attitude
• be able to support the team fully with a hands-on approach to deliver exceptional service standards within a private health care environment

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Housekeeping Supervisor you’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple; above all else we’re committed to the care and improvement of human life, a statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

• Unique and Individual: We recognise and value everyone as unique and individual
• Kindness and compassion: We treat people with kindness and compassion
• Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness
• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

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