Housekeeping Supervisor

Bupa; Smug Oak; On-site; GBP 18,000 - 20,000; Full time

Job summary

Bupa is seeking a Housekeeping Supervisor at Tenterden House Care Home in Hertfordshire to lead a team and uphold the highest cleanliness standards across a residential and care setting.

You will supervise housekeepers and laundry staff, coordinate rotas, training, and stock, while ensuring a safe, welcoming environment for residents and staff alike. This permanent role includes alternate weekends and on-site duties.

Qualifications

• Experience in housekeeping role with high standards.
• Strong communication and leadership to manage a team.
• Able to work independently and prioritise tasks.

Responsibilities

• Always ensuring high standards of cleanliness within our home and coordinating with maintenance and management to keep every room well looked after.
• Lead by example by vacuuming, mopping, polishing and maintaining communal areas and residents' bedrooms.
• Supervise housekeeping and laundry staff, manage rotas, training and stock levels.

Skills

Housekeeping experience

Leadership

Communication skills

Job description

Job Description:

Housekeeping Supervisor

Location: Tenterden House Care Home - Lye Lane, Bricket Wood, St Albans, Hertfordshire AL2 3TN

Salary: £13.40 - £14.40 per hour depending on experience

Contract: Permanent, full time, including alternate weekends

Carehome.co.uk rating: 9.7/10

About Tenterden House Care Home:

Tenterden House provides long and short-stay residential and nursing care. From Parkinson's, cerebral palsy, MS and other complex and long term conditions, Tenterden House offers care for older people with a wide range of care needs.

Set in 13-acres of beautiful gardens, the home has been skilfully converted to meet residents' needs without sacrificing any of its Victorian charm. The home offers a warm and homely environment. The home benefits from lots of communal space, indoor and outside space for residents and relatives to enjoy.

Care packages are regularly assessed for developing needs and tailored to palliative, convalescence and respite needs. Working closely with the local hospital, the home also offers a rehabilitation pathway to help improve mobility and independence with visiting occupational therapists and physiotherapists.

They go the extra mile to help residents enjoy their time here. From helping a resident who previously had a stroke to complete a marathon, to putting on social events with their neighbouring Bupa care home, Allington Court.

There's a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests.

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. Our Housekeeping Supervisors have an eye for detail and a heart for helping others. They believe that a clean and comfortable environment is essential for the well-being of our residents. Our care home is more than just a place to live; it's a community where every detail matters, and every team member makes a difference.

Housekeeping Supervisors ensure that every corner of our care home sparkles. They lead a dedicated team of housekeepers, inspiring them to maintain the highest standards of cleanliness and hygiene.

You’ll help us make health happen by:

• Always ensuring high standards of cleanliness within our home, you'll work closely with the maintenance and management teams to ensure every room is well looked after
• Leading by example, you will vacuum, mop floors, polish and generally ensure the up-keep of all communal areas and our resident's bedrooms
• Supervising housekeeping and laundry assistants, you'll manage staff rotas, any training that is required and ensure that all housekeeping and domestic items are in stock or replenished accordingly

Key Skills / Qualifications needed for this role:

You’ll have experience in a housekeeping role, always completing work to high standards and take pride in maintaining an organised environment. With strong communication skills, you’ll be able to confidently lead and motivate a team to deliver the best service, but you’ll also be happy working independently, prioritising and delegating tasks amongst your team where necessary. With an approachable and caring nature, you will enjoy getting to know each of our residents as well as working closely with other teams.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• 28 days holiday
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Free meal on every shift
• Interest-free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans - find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

**Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.

Time Type: Full time

Job Area: Care Home - Facilities & Home Support

Locations: Tenterden House