Housekeeping Supervisor

Theoxfordcollection; Oxford; On-site; GBP 28,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeping Supervisor to join their team at a luxurious hotel in Oxford. This role is crucial in ensuring the highest cleanliness standards for guests, providing a memorable experience. The ideal candidate will thrive under pressure, possess excellent time management skills, and have a keen attention to detail. With opportunities for training and development, this position offers a supportive environment where you can flourish in your hospitality career. Enjoy a sensible shift pattern, competitive pay, and a range of attractive benefits, including discounts and a recruitment incentive.

Benefits

Meals on duty

50% discount on food

Up to £700 recruitment incentive

Employee Assistance Programme

Pension scheme

Uniform provided

28 days holiday

Paid day off on your birthday

Team awards and prizes

Hospitality Rewards

Qualifications

• Experience in luxury hotels is beneficial, but full training will be provided.
• High-level attention to detail and a positive attitude are essential.

Responsibilities

• Maintain required standards of housekeeping in the hotel.
• Communicate effectively with Head Housekeeper for smooth room turnaround.
• Check all rooms thoroughly before selling.

Skills

Attention to detail

Time management

Teamwork

Ability to work under pressure

Passion for hospitality

Job description

We are looking for a Housekeeping Supervisor to join our team at the beautiful five-star plus Old Bank Hotel, which is part of ‘The Oxford Collection’; a small independently owned group of luxury hotels and restaurants in central Oxford, comprising Gees Restaurant & Bar, the Old Parsonage Hotel, Parsonage Grill, the Old Bank Hotel, and Quod Restaurant & Bar.

We offer support, training, and development opportunities to help your career flourish. We believe that investment in each and every one of our ‘collectives’ is key to the success of our business and the happiness of our customers. As a member of our team, we are looking for an exceptional candidate who shares these values.

Our Housekeeping team is key in providing the highest level of cleanliness for our hotel and restaurant guests. You will be keen and hardworking with an interest in hospitality.

The ideal candidate will:

• Thrive on giving guests a memorable experience
• Be passionate and knowledgeable about hospitality
• Be able to work under pressure
• Have effective time management skills
• Enjoy working as part of a team
• Have high-level attention to detail and a positive can-do attitude, with a keen willingness to learn
• Experience in similar, luxury hotels is beneficial, although full training will be provided

Housekeeping Supervisor responsibilities:

• Maintaining the required standards of housekeeping in the hotel.
• Communicate effectively with Head Housekeeper and Deputy Head Housekeeper, ensuring the smooth and fast turnaround of rooms for re-sale in order to maximise revenue.
• Ensure all rooms are thoroughly checked before selling.
• Undertake any reasonable duties instructed by Head Housekeeper or Deputy Head Housekeeper.

We offer a sensible shift pattern, across a 40-hour working week (Monday-Sunday rota with 2 days off) with an OTE up to £13.30 per hour, £27,664 per annum, including non-contractual service charge (tronc).

Part-time hours may also be considered.

Housekeeping Supervisor Benefits:

• Meals on duty
• 50% discount on food within our restaurants
• Up to £700 recruitment incentive
• Membership to our Employee Assistance Programme with Hospitality Action
• Pension scheme
• Uniform provided
• 28 days holiday inclusive of bank holidays per annum (pro-rata)
• Opportunities to develop within our Company
• A paid day off on your birthday
• Team awards and prizes
• Hospitality Rewards: offering discounted gym membership, high-street and online shopping discounts, discounted vouchers, a cashback card, and 24/7 online GP service

Eligibility to work within the UK must be proven and two references should be available on request.