Housekeeping Supervisor

The Inn Collection Group; North Shields; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality company located in North Shields seeks a Housekeeping Supervisor to maintain high cleaning standards and ensure a welcoming atmosphere. The ideal candidate will have excellent communication skills and a passion for cleanliness, thriving in a supportive team. This role offers a chance to grow and balance personal life within an award-winning team.

Benefits

Celebrate your birthday with an extra paid holiday

50% off food at any of our Inns

Paid Breaks

1/3 off room bookings all year round

Confidential support via Employee Assistance Programme

Qualifications

• Excellent communication skills are essential.
• A strong passion for maintaining cleanliness is crucial.
• Ability to thrive in a supportive team environment.

Responsibilities

• Clean rooms to high standards.
• Promptly report maintenance issues.
• Manage stocks of linen and supplies.
• Train new team members.

Skills

Strong communication skills

Passion for cleanliness

Supportive team environment

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.

Benefits

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that’s tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Sitting in a commanding position overlooking the expansive Longsands Beach, this art deco-style building has been completely renovated. Located in Tynemouth, it offers stunning views of the coastline and easy access to the seafront. The building houses a pub restaurant with 250 internal and 300 external covers, a fish and chip takeaway, and an ice cream and coffee parlour, adding to the vibrant coastal experience.

You’ll Fit Right Inn

As Housekeeping Supervisor, you’ll be at the heart of the team, deputising in the absence of the Head Housekeeper while maintaining a friendly, detail-oriented approach. You’ll take pride in your work, remain calm under pressure, exceed guest expectations by responding effectively to requests.

Responsibilities

• Clean rooms to high standards and ensure public areas are clean and welcoming.
• Promptly report maintenance issues and follow safety guidelines.
• Work closely with the team to create memorable visits.
• Manage stocks of linen, towels, and room supplies.
• Train new and existing team members.
• Provide updates to the General Manager to ensure seamless operations and exceptional guest experiences.

Qualifications

• Strong communication skills.
• A passion for cleanliness.
• Thrive in a supportive team environment.

If you have these qualities and are looking to grow in a supportive team, you’ll fit right inn...

This role gives Victorija the chance to grow their skills and balance their personal life. Watch Victorija’s video to learn more about our Housekeeping roles. https://careers.inncollectiongroup.com/join-inn