Housekeeping Supervisor

Sea Containers London; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Rejoignez Sea Containers London en tant que Housekeeping Supervisor, un rôle clé au sein d'un hôtel vibrant sur la rive sud de Londres. Vous serez responsable de maintenir les standards de propreté tout en soutenant l'équipe de ménage et en offrant une expérience exceptionnelle aux clients. Avec une culture d'entreprise axée sur la croissance, ce poste offre divers avantages, y compris des réductions dans des hôtels partenaires et des programmes de formation sur mesure.

Benefits

6 nuits gratuites par an dans n'importe quel hôtel du groupe

Taux employés et famille immédiate

50% de réduction dans les restaurants et bars

Contributions au plan de santé

Congés de bénévolat rémunérés

Repas gratuits pendant le service

Qualifications

• Expérience antérieure en gestion de l'équipe de ménage.
• Capacité à effectuer des inspections de qualité.
• Compétences en service à la clientèle.

Responsibilities

• Superviser et coordonner l'équipe de ménage durant les opérations quotidiennes.
• Effectuer des inspections de chambres pour garantir le respect des normes de marque.
• Gérer les demandes des clients et résoudre les problèmes liés au ménage.

Skills

Supervision

Gestion du temps

Résolution de problèmes

Communication

Job description

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A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.

As a Housekeeping Supervisor, you will play a key role in ensuring the highest standards of cleanliness and presentation across our guest rooms and public areas. You will support the Housekeeping Manager in leading the team, overseeing daily operations, and maintaining a consistent and exceptional guest experience.

Key Responsibilities:

Supervise and coordinate the housekeeping team during daily operations

Conduct room inspections to ensure brand standards are met

Assist in training and supporting team members

Handle guest requests and resolve any housekeeping-related issues

Maintain stock levels and ensure equipment is well cared for

Uphold health & safety and hygiene standards at all times

At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

Guest experience including dinner and drinks

6 complimentary nights a year at any Lore Group hotel

Lore Group Employee & Immediate Family Rates

Lore Group Friend and Family Rates

50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery

50% discount in Lore Group restaurants and bars

Discounts in our spa and cinema

Contribution towards Health - Cash Plan

2 days paid volunteering leave per year

Life Assurance

Length of service incentives (additional holiday)

Bespoke training programmes

Free meals on duty

Incentives such as Ride-to-Work and season ticket loan

Quarterly employee award ceremony and company staff parties