Housekeeping Supervisor

PPHE Hotel Group; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in London seeks a Housekeeping Supervisor to ensure high standards of cleanliness in guest rooms and public areas. You will supervise and develop Room Attendants and focus on enhancing the guest experience. This position offers a competitive hourly rate of £14.04 along with numerous benefits including wellness days, discounted hotel rates, and a company pension plan.

Benefits

£14.04 per hour

30 days holiday including bank holidays

Discounted hotel room rates

50% F&B discount

Free meals during shifts

Access to pay before payday

Uniforms provided

Company pension plan

Qualifications

• Ability to supervise and mentor team members effectively.
• Strong focus on cleanliness and guest satisfaction.
• Courteous and professional attitude towards guests and team members.

Responsibilities

• Ensure efficient operation during shifts.
• Check guest bedrooms and public areas for cleanliness.
• Mentor and develop Room Attendants.

Skills

Supervisory skills

Attention to detail

Communication skills

Customer service

Job description

At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guest's rooms or public areas, they keep everything clean and pristine. Join them as a Housekeeping Supervisor and we will give you the training and support to succeed.

Benefits of working for us as a Housekeeping Supervisor:

• Salary: £14.04 per hour
• Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events
• Company pension plan & award-winning training

We are looking for a Housekeeping Supervisor who will:

• Ensure an efficient operation on the shift and take responsibility for team briefings.
• Focus on checking guest bedrooms and public areas to ensure that high standards of cleanliness are maintained.
• Supervise, mentor and develop the Room Attendants assigned to your section.
• Empower the team to be more involved in the guest experience.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.