Housekeeping Supervisor

...At Sloane; London; On-site; GBP 38,000; Full time

Job summary

An established luxury hotel in Chelsea is seeking a dedicated Housekeeping Supervisor to lead a team in maintaining exceptional cleanliness and service standards. This role involves inspecting rooms, coordinating between departments, and supporting management in training and development. Ideal candidates will have prior supervisory experience in a 5-star environment, strong organizational skills, and a keen eye for detail. Join a passionate team in a beautifully restored boutique hotel, where you can make a significant impact while delivering unparalleled guest experiences.

Benefits

Increased holiday allowance

Complimentary meal while on duty

HSF Health Plan

Dental cost reimbursement

Optical cost reimbursement

Complimentary coverage for family

Shopping discounts

Gym membership discounts

24/7 GP advice line

Learning and development opportunities

Qualifications

• Prior experience in a supervisory role within a 5-star property is advantageous.
• Strong organizational and communication skills are essential.

Responsibilities

• Maintain cleanliness in guest rooms and public areas to high standards.
• Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Support management in hiring, training, and evaluating employees.

Skills

Team Leadership

Organizational Skills

Communication Skills

Attention to Detail

Microsoft Office Suite

Property Management Systems

Tools

Guestline

Job description

Position: Housekeeping Supervisor

What will I get?

• Salary up to £37342.00 (£17.95 per hour), depending on experience, inclusive of service charge
• Increased holiday allowance with length of service
• Complimentary meal while on duty
• HSF Health Plan*
• Dental cost reimbursement
• Optical cost reimbursement
• Complimentary coverage for your partner and children
• High street and grocery shopping discounts, as well as discounted cinema tickets and more.
• Gym membership discounts.
• Access to a 24/7 GP advice line and counselling services, including support for dependents.
• Learning and development opportunities.
• Contributory pension scheme*

What will I be doing as Housekeeping Supervisor?

The Housekeeping Supervisor should be dedicated to working within a team to maintain the highest levels of cleanliness in our guest rooms and public areas.

• Inspect guest rooms and public areas after cleaning to ensure quality standards are met.
• Run sold room reports, verify room status, address discrepancies, prioritize room cleaning, and update the status of departing guest rooms.
• Assist housekeeping management in overseeing daily activities.
• Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve discrepancies with the Front Desk, and manage room assignment changes.
• Communicate issues to the next shift and complete necessary paperwork.
• Support management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.

What are we looking for?

• Prior experience in a Team Leader or Housekeeping Supervisory role within a 5-star property is highly advantageous.
• Proficient in computer software systems, including Microsoft Office Suite.
• Experience with Guestline or the implementation of a property management system is valued but not mandatory.
• Strong organizational and communication skills are essential, along with the ability to prioritize tasks effectively.
• Exceptional attention to detail.
• Willingness to work weekends and holidays.

Who are we?

We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences.

Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting.

Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality.