Housekeeping Supervisor

WGC Ltd.; Inverness; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a leading outsourced hotel services company as a Supervisor in the housekeeping department. This role offers guaranteed hours and a supportive environment focused on career progression. With an industry-leading package, including a generous training budget, you will have the opportunity to enhance your skills and advance your career. Your responsibilities will include managing a dedicated team, ensuring guest satisfaction, and adhering to health and safety standards. If you're passionate about delivering exceptional service and seeking growth, this is the perfect opportunity for you.

Benefits

Life Insurance

Discount Store

Discounted Hotels and Flights

Low-cost Health Insurance

Full Workplace Pension Scheme

28 Days Holiday

Training Budget of up to £10,000

Qualifications

• Proven experience in housekeeping with a focus on team management.
• Ability to analyze guest data and improve service delivery.

Responsibilities

• Support the housekeeping team in daily operations and productivity.
• Maintain relationships with hotel management and suppliers.
• Recruit, train, and manage team performance.

Skills

Housekeeping Management

Team Leadership

Guest Satisfaction Improvement

Health and Safety Compliance

Education

Experience in Housekeeping

Job description

AC by Marriott Inverness, Glebe Street, Inverness, Scotland, IV1 1VR
Rate: £14.00 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression

WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Supervisor, you will report to the Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department.

In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we’ll work with you to build a career plan that includes training, mentoring, and extensive experience outside your current skill set, providing some of the best opportunities to progress within the company.

WGC will provide an annual training allowance of up to £10,000, which can be used on approved apprenticeships and accredited courses, including English, Maths, IT, and more.

Benefits also include:

• Life Insurance
• Discount Store with discounts from ASDA, O2, and more
• Discounted hotels and flights
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Your role will include:

• Improving productivity and efficiency of room cleaning
• Analyzing guest data to plan resources and materials
• Maintaining strong relationships with the GM, hotel team, housekeeping team, and suppliers
• Identifying ways to improve guest satisfaction
• Adhering to Health and Safety policies, maintaining neat and organized work areas (COSHH/Manual Handling)
• Recruiting, training, managing, and monitoring team performance
• Exceeding financial targets
• Managing expenditure and payroll within budgets
• Participating in training to enhance skills and performance
• Solving routine challenges on the job

If you have previous experience in housekeeping, can deliver consistent service in challenging environments, and seek career development and progression, apply now.

We are committed to diversity, equity, and inclusion, fostering a culture where everyone is valued and respected. We welcome applicants from all backgrounds and prioritize behaviors over qualifications or experience. We are proud to be a Disability Confident Employer. Please inform us if you need support or reasonable adjustments during the application or interview process.

To apply, Upload your CV. Your details will be shared with the hiring manager, who will contact you to arrange an interview and potential start date.

Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829
WGC Ltd is registered with the UK Information Commissioner’s Office (ICO), registration number: ZA104215