Housekeeping Supervisor

Port Lympne Hotel and Reserve & Howletts Wild Animal Park; Hythe; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury accommodation provider located in Hythe is seeking a Housekeeping Supervisor to maintain cleaning standards and oversee a team. The ideal candidate will have at least 2 years in a senior role and possess strong leadership skills. This permanent position offers 30 hours per week at £12.32 per hour, plus various benefits. Apply by emailing your CV and cover letter.

Benefits

28 days annual leave

Comprehensive training opportunities

Enhanced Sickness, Maternity and Paternity Policies

Unlimited free entry to parks

Discounts on food and accommodation

Access to a counselling line

Company Pension

Qualifications

• Minimum of 2 years’ experience in a senior housekeeping role.
• Experience managing a team.
• Full valid driving license required.

Responsibilities

• Ensure accommodation units and public areas are cleaned to high standards.
• Oversee the team of housekeepers.
• Train housekeeping assistants on cleaning methods and COSHH.

Skills

Leadership skills

Knowledge of SOPs

Ability to work under pressure

Job description

Overview

Port Lympne Hotel & Reserve are currently looking to recruit a permanent Housekeeping Supervisor to work within our luxury short breaks accommodations. The role will see you working in picturesque, historic surroundings, within a friendly, vibrant team. Closing Date: 3 October 2025.

Salary: £12.32 per hour, Plus Desirable Benefits. Minimum of 30 hours a week, permanent position.

Responsibilities

Reporting to the Deputy Head of Housekeeping, you will ensure accommodation units and surrounding public areas are cleaned and maintained to the highest standards. You will also oversee a team of housekeepers, to ensure standards are met and delivered within set timeframes. All units will need to be ready for check in; including making sure room browsers are in place, mini bars are stocked, special requests are in place, TV welcome screens are operating, and all maintenance issues have been addressed. You will also need to ensure Opera is updated efficiently with room status for all rooms, facilitating early check ins wherever possible. You will train our housekeeping assistants on cleaning methods and COSHH. You will visit, inspect and assist housekeepers where necessary within each area of responsibility to meet standards and deadlines. You will also be responsible for keeping linen, storage areas, equipment and cleaning stock tidy and fully stocked.

Qualifications

The successful candidate will have a minimum of 2 years’ experience in a senior housekeeping role and previous experience of managing a team. You will have a clear understanding of SOPs, implementation, and development, ensuring that the team understand and adhere to these. You will have great leadership skills, as well as the ability to work well under pressure. A full valid driving license is essential for this position, as you will be required to travel to various accommodation areas around the park.

Contract Details

The role requires the successful candidate to work a minimum of 30 hours a week, providing cover from Monday to Sunday, including bank holidays and school holidays. A reliable mode of transport is recommended due to our remote location. All applicants must have right to work in the UK.

Location

Port Lympne Hotel & Reserve is a world-renowned wild animal park set within 600 acres of Kentish savannah. The Reserve is home to some of the world’s most rare and endangered animals and offers luxury short breaks accommodations, free roaming animal safaris, once-in-a-lifetime animal encounters and exquisite dining experiences. Most importantly, every one of our employees is part of real conservation in action and their efforts have contributed to animals such as black rhino and western lowland gorillas being returned to their natural habitats in collaboration with our partners at The Aspinall Foundation.

Why You Should Join Us

We’re on a mission to create memorable experiences that matter, and our Core Values ‘One Team’, Customer and ‘Pride’ are what drive us each day to become part of something extraordinary. As well as walking to work surrounded by the calls of Howler monkeys and the roars from our pride of Lions, you will join a supportive team who are passionate about their place of work. Be part of the Port Lympne and Howletts family and join our pride.

You can also expect a host of other roarsome benefits including:

• 28 days annual leave inclusive of bank holidays, rising with length of service. (Pro-rata to start date and working hours)
• Comprehensive training and development opportunities, including workshops and e-learning.
• Enhanced Sickness, Maternity and Paternity Policies.
• Unlimited free entry for you and a person of your choice into both of our parks as well as friends and family tickets.
• Exceptional discounts on food, retail and accommodation at our parks.
• Numerous retail discounts and access to a 24-hour counselling line through our Healthy Extras Scheme.
• A great working environment with lots of social activities
• Company Pension
• And many more length or service-related rewards and Benefits.

How to Apply

To Apply – Please email your C.V and covering letter to: [e-mail]

Note: A Full Job Description Is Available On Request.