Housekeeping Supervisor

TN United Kingdom; Glasgow; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is seeking a Housekeeping Supervisor to lead a dynamic team. This role involves training and motivating staff, ensuring compliance with high cleanliness standards, and managing daily operations. You'll play a vital role in creating a welcoming atmosphere for both team members and guests. With a commitment to quality and a hands-on approach, you'll oversee housekeeping procedures, manage stock control, and support the Head Housekeeper. This position offers growth opportunities and a positive work environment that values team spirit and personal development.

Benefits

28 days holiday per annum

Pension

Rewards and recognition

Growth opportunities

Dedicated Training Programme

EAP support and counselling

Employee Assistance Programme

Supplier and local business discounts

Friends and Family Hotel Rates

Up to 40% off Food discounts

Qualifications

• Experience in a supervisory role within hospitality or customer service.
• Strong people management and leadership skills.

Responsibilities

• Lead and motivate the housekeeping team to maintain high standards.
• Ensure compliance with HR procedures and manage stock control.
• Support the Head Housekeeper and manage daily operations.

Skills

People Management

Attention to Detail

Leadership

Customer Service

Team Motivation

Education

Experience in Hospitality

Tools

Computer System

Job description

Join our team and enjoy the many benefits of working for Sandman Hotel Group, a privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

The Housekeeping Supervisor will be responsible for the supervision of a busy housekeeping department, leading by example and setting high standards to ensure the service is operated safely, hygienically, and to contractual specifications.

Responsibilities:

• Provide leadership, training, support, and motivation to the housekeeping team and ensure we maintain high standards of excellence.
• Provide support to the Head Housekeeper and deputise in their absence.
• Effective daily utilisation of the computer system.
• Support the Head Housekeeper with housekeeping compliance and achieving standards via regular communication to the GM where expenditure and support is required.
• Ensure compliance with HR procedures, including work permits & ID, key security, guest security, and lost property procedures.
• Support the Head Housekeeper with Room Attendant productivity, supervisory hours, and weekly budget control.
• Assist with the development of a proactive relationship with the Front of House team and ensure all rooms are cleaned in conjunction with guests' check-ins/departures.
• Manage company procedures, including room audits, job of the day, and periodical cleaning tasks.
• Oversee the team of full and part-time housekeepers, including management of daily sales sheets and staff time sheets and all aspects of staff planning and welfare.
• Maintain consistently high standards of cleanliness and ensure staff are polite, courteous, and attentive to guests' needs.
• Manage stock control of all cleaning products, chemicals, and laundry.
• In the absence of the Head Housekeeper, attend and participate in communication meetings (i.e., morning brief, op's, and monthly HOD meetings).

Experience:

• A welcoming, friendly, and outgoing manner with the ability to develop and motivate your team.
• Experience in a supervisory capacity in the hospitality industry or a similar customer service sector.
• Excellent people management skills with an understanding of rotas and schedules.
• A high level of attention to detail and a commitment to quality.
• A hands-on approach to support the front-line team and potentially clean rooms.
• Self-starter qualities; ambitious, passionate, with excellent leadership qualities.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and find that working with the Sandman Group UK & Ireland has a positive influence on your life outside of work.

Benefits:

• 28 days holiday per annum with enhanced holidays rising with service.
• Pension.
• Rewards and recognition.
• Growth opportunities.
• Dedicated Training Programme.
• EAP support and counselling.
• Employee & Immediate Family Assistance Programme.
• Supplier and local business discounts.
• Friends and Family Hotel Rates.
• Up to 40% off Food discounts.
• Complimentary night stays to use in the UK, Ireland, or North America.
• Refer a friend incentive to influence your earning potential.

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in the UK to apply.

**Applications will not be accepted via email or in person.

**We thank all applicants for their interest in career opportunities with The Sandman Hotel Group; however, only those applicants we wish to interview will receive a reply to their application.**