Housekeeping Supervisor

Bloc Hotel Operations Ltd - Gatwick; England; On-site; GBP 21,000 - 25,000; Full time

Job summary

Bloc Hotel Operations Ltd is seeking a dedicated Housekeeping Supervisor to manage cleanliness in their hotel. The role involves overseeing the housekeeping team, training staff, and maintaining high standards in guest rooms and public areas. This position offers opportunities for internal progression and a supportive work environment.

Benefits

Guaranteed paid day off on your birthday

Enhanced holiday allowance

Complimentary hotel accommodation allocation

Generous Friends & Family rates

Fully stocked canteen

Employee Assistance Programme

Internal progression opportunities

Subsidised parking

Discounted bus or train travel

Refer a friend incentive

Qualifications

• Dedicated to detail and driven.
• Previous experience in a physically demanding role is desirable.
• Inclusive and welcoming personality.

Responsibilities

• Oversee team standards of cleanliness in guest rooms and public areas.
• Train staff in cleaning and maintenance tasks.
• Ensure security for guest belongings.

Skills

Attention to detail

Positive attitude

Ability to work under pressure

Job description

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Working at Bloc is more than just “working at some hotel.” We’re proactive, purposeful people, staying positive to help everyone sleep well, and stay well, right here in our home – Bloc.

What’s in it for you

Guaranteed paid day off on your birthday

Enhanced holiday allowance starting from 31 days including bank holidays, increasing to 33 days and 35 days based on length of service

Complimentary hotel accommodation allocation

Generous Friends & Family rates group wide

Fully stocked canteen

Healthy Minds Employee Assistance Programme (EAP), access to
a range of confidential around-the-clock support.

Internal progression opportunities

Subsidised parking

Discounted bus or train travel to/from your home station

Refer a friend incentive

4 Team social events per year, at least!

As a Housekeeping Supervisor, you will;

• Oversee your team to achieve the required standards of cleanliness, presentation, and care in all guest rooms and public areas
• Train Room Attendants and House Porters in cleaning and maintenance tasks
• Report any maintenance and IT issues correctly
• Work to improve productivity and efficiency of your team's room cleaning
• Ensure guest rooms are stocked and maintained to the required standard
• Ensure the correct level of security for all guest belongings is achieved
• Complete regular and accurate linen, equipment, and toiletry stock checks
• Develop a positive relationship with all guests, colleagues, and visitors
• Check rooms and public areas

About you

We are looking for someone who is:

• Dedicated to detail
• Inclusive and welcoming
• Driven, taking pride and passion in your work
• Able to adopt a positive attitude
• Capable of working under pressure and meeting deadlines
• Previous experience in a similarly physically demanding role is desirable