Housekeeping Supervisor

Carden Park Hotel Golf Resort & Spa; Ellesmere Port; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading hotel and resort in Ellesmere Port is seeking a Housekeeping Supervisor. This role involves supporting the housekeeping team, ensuring high service standards, and maintaining customer satisfaction. Ideal candidates will have experience in a supervisory role and excellent attention to detail. You will benefit from a competitive salary, various perks, and opportunities for career development.

Benefits

Generous bonus scheme

Discounted hotel accommodation

Discounted food and drink

Free staff lunch

Free on-site parking

Golf and Leisure Club membership

Career development opportunities

Two paid charity days per year

Qualifications

• Experience in a supervisory or leadership role in housekeeping.
• Ability to deliver high standards of service.
• Knowledge of health and safety regulations.

Responsibilities

• Support the housekeeping team to maintain hotel standards.
• Ensure customer satisfaction during service.
• Handle day-to-day operation of the department.

Skills

Attention to detail

Excellent communication skills

Ability to work on initiative

Job description

Overview

If you are driven, have an eye for detail and not affraid to lead from the front, then we would love you to join our team as a Housekeeping Supervisor.

Responsibilities

• Supporting our Housekeeping team to deliver a high standard of service and customer care in line with hotel standards, procedures and profitability.
• Dedicated to ensuring Customer Satisfaction.
• Takes pride in their quality of work.
• Supporting with fire, hygiene and health and safety.
• General day to day running of the department.

40 hour permanent contract with a salary of up to £27,121.25. Shifts include early mornings, evenings and weekends.

The Perks of Team Carden

Join a team where you will work hard but have fun along the way. You will enjoy a variety of benefits being part of our team which include:

• Generous bonus scheme / share of the service charge
• Discounted hotel accommodation for yourself, family and friends
• Discounted food and drink to enjoy in the hotel when not on shift
• Discounted use of our award winning 5* spa, alongside treatments and retail
• Free staff lunch provided
• Free on-site parking
• Access to wellbeing assistance and Online GP
• Free Golf and Leisure Club membership, including free use of the gym & swimming pool
• Free regular transport mini-bus from Wrexham
• Progression opportunities for all
• Career development through funded qualifications
• Discounted use of the outdoor pursuits facilities
• Two paid charity days per year

Due to the rural location of Carden Park, applicants should have access to a vehicle or reliable transport methods.

Carden Park Hotel are proud to be an equal opportunities employer and welcome applications from all individuals, regardless of background, identity, or ability.

Be Part of Team Carden

Providing world class service is at the heart of everything we do. You will be part of a friendly and energetic team who really make a difference to our guest’s experience. Having meticulous attention to detail is essential for this role, as is excellent time keeping. You will have good communication skills and the ability to follow instructions, whilst being able to work on your own initiative and support the team.