Housekeeping Supervisor

Park Holidays UK Ltd.; Dawlish Warren; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Holiday discounts

Restaurant discount

Life Insurance

Digital GP access

Funeral concierge

Eye test voucher

Employee assistance

Job summary

Park Holidays UK is seeking a dedicated and experienced Housekeeping Supervisor to lead our housekeeping team across holiday homes and communal areas. You will oversee cleanliness, manage laundry duties, and ensure operations meet high standards, while guiding and supporting staff for efficient service delivery.

In this role you will train and supervise the team, coordinate tasks, and maintain guest satisfaction through attention to detail and safety.

Qualifications

• Previous experience in housekeeping, with supervisory or team leader duties.
• Strong attention to detail and high cleanliness standards.
• Proven ability to lead, motivate, and manage a team.
• Ability to prioritise tasks and meet deadlines.
• Excellent communication with guests and team members.
• Able to perform physical cleaning and laundry tasks.
• Knowledge of health and safety procedures.
• Willingness to work on Mondays and Fridays.

Responsibilities

• Supervise and coordinate the housekeeping team, ensuring tasks are completed efficiently and to a high standard.
• Oversee cleaning and maintenance of holiday homes and communal areas.
• Manage laundry tasks, including washing, drying, and ironing of linen and towels.
• Monitor and manage stock levels of cleaning and laundry supplies; report shortages.
• Ensure cleaning products and equipment are used safely according to guidelines.
• Work with other staff to prioritise tasks and ensure on-time completion.
• Address guest requests or concerns professionally to maintain satisfaction.
• Conduct regular inspections to ensure cleanliness/maintenance standards.

Job description

Compensation: £15,862 Per Annum
Weekly Hours: 24

Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!

Overview

Park Holidays UK is seeking a dedicated and experienced Housekeeping Supervisor to lead our housekeeping team. In this role, you will oversee the cleanliness and maintenance of holiday homes and communal areas, manage laundry duties, and ensure that all housekeeping operations meet our high standards. You will also provide support and guidance to the housekeeping team, ensuring efficient and effective service delivery.

Job Duties

• Supervise and coordinate the housekeeping team, ensuring that all tasks are completed efficiently and to a high standard. Provide training and support to team members as needed.
• Oversee the cleaning and maintenance of holiday homes and communal areas, ensuring they meet the organisation's cleanliness and presentation standards.
• Manage laundry tasks, including the washing, drying, and ironing of linen and towels. Ensure that laundry processes are carried out efficiently and to the highest standard.
• Monitor and manage stock levels of cleaning and laundry supplies. Report any shortages or issues to management and arrange for timely replenishment.
• Ensure that all cleaning products and equipment are used and stored safely in accordance with health and safety guidelines. Conduct regular checks to maintain compliance.
• Work closely with other housekeeping and cleaning staff to prioritise tasks and ensure all duties are completed on time. Facilitate effective communication and teamwork within the department.
• Address any guest requests or concerns related to housekeeping in a professional and courteous manner. Ensure guest satisfaction by maintaining high standards of cleanliness and service.
• Conduct regular inspections of holiday homes and communal areas to ensure that cleanliness and maintenance standards are consistently met.

Requirements

• Previous experience in a housekeeping role, with supervisory or team leader experience preferred.
• Strong attention to detail and commitment to maintaining high standards of cleanliness and organisation.
• Proven ability to lead, motivate, and manage a team effectively.
• Ability to manage time and prioritise tasks efficiently to meet deadlines.
• Excellent communication skills, with the ability to work well within a team and interact effectively with guests.
• Ability to perform physical tasks associated with cleaning and laundry duties.
• Knowledge of health and safety procedures related to cleaning and laundry practices.
• Willingness to work on the specified days (Monday and Friday) and adapt to varying tasks as needed.

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.

We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

• Generous discount on holidays across our parks
• Discount at all restaurants on park for you and your family
• Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
• Free premium eye test voucher
• Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.