Housekeeping Supervisor

The Ned City of London Sales; City Of London; On-site; GBP 35,000; Full time

Job summary

Join The Ned, a prestigious hotel in London, as a Housekeeping Supervisor, where you will lead a team dedicated to maintaining high cleanliness standards and delivering exceptional guest experiences. With a focus on team development and operational efficiency, this role provides a unique opportunity to progress your career in a vibrant hospitality environment.

Benefits

Complimentary meals in team restaurant

Exciting learning and development programmes

Exclusive rates for family and friends

Health and wellbeing benefits

Birthday off after a year of service

Paid volunteer day

Refer a friend scheme

Regular social events

24/7 employee assistance programme

Reward and recognition initiatives

Qualifications

• Proven experience in housekeeping management.
• Strong leadership skills and team management ability.
• Excellent attention to detail and service standards.

Responsibilities

• Oversee day-to-day housekeeping operations to meet cleanliness standards.
• Lead and support the housekeeping team during shifts.
• Conduct regular quality checks and provide necessary feedback.

Skills

Leadership

Team Development

Operational Efficiency

Customer Service

Job description

As a Housekeeping Supervisor, you will play a vital role in leading our housekeeping team to deliver immaculate spaces and exceptional service throughout the hotel. With a focus on high standards, team development, and operational efficiency, you’ll ensure every guest enjoys a flawless and welcoming environment from the moment they arrive.

Do you want to join one of the best places to work in hospitality?

What’s the role?

Housekeeping Supervisor

Where will you be working?

Situated in the heart of the City, in the former Midland Bank headquarters, The Ned houses Ned’s Club, a private members’ space, gym and rooftop, alongside a public spa, ten restaurants and bars and 250 hotel bedrooms.

What will you be doing?

• Oversee day-to-day housekeeping operations, ensuring all areas meet our high cleanliness and presentation standards.
• Lead and support your team during shifts, coordinating with other departments to support smooth daily operations.
• Train, mentor, and develop housekeeping teams, fostering a positive and motivated team environment.
• Conduct regular quality checks and provide feedback to maintain consistent service excellence.
• Handle guest requests and housekeeping-related issues promptly, providing a seamless guest experience.

What can The Ned give you?

• Salary of £34,500/year including service charge, after successful completion of first 90-day objectives
• Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
• Exciting learning and development programmes to help progress your career
• Exclusive rates at The Ned for staying and eating for you, your family and friends
• Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts
• Your birthday off after a year of service and more holiday after five years
• Paid volunteer day
• Refer a friend scheme
• Regular social events, including an annual pool party
• Employee assistance programme – 24/7 advice and support
• Reward and recognition initiatives

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must be eligible to live and work in the UK to be considered for this role.

Apply today and join us as a Housekeeping Supervisor

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