Housekeeping Supervisor

Welcome Break; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality company in Cambridge seeks a Housekeeping Supervisor to lead the housekeeping team in delivering spotlessly clean rooms and exceptional customer service. Ideal candidates will have previous experience in a housekeeping role and the ability to motivate others. This position offers a competitive salary of up to £12.87 per hour, flexible working patterns, and various employee discounts and benefits.

Benefits

Up to £12.87 per hour

Flexible working patterns

£10 on shift meal allowance

Employee discounts at various retailers

Career progression opportunities

Free onsite parking

Uniform provided

Qualifications

• Experience leading teams in a housekeeping environment, preferably in hotels.
• Ability to inspire and motivate team members.
• Fanatical about delivering exceptional customer service.

Responsibilities

• Train housekeepers according to company standards.
• Oversee daily staff operations.
• Check cleanliness of rooms and common areas.
• Schedule shifts and manage absences.
• Monitor staff performance and provide feedback.

Skills

Leadership

Customer service

Team motivation

Job description

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Pay up to £12.87 per hour

Fantastic benefits & discounts, free parking & great career opportunities

Are you a friendly, welcoming person? Ready to join a hard-working hotel team and build a career? If this sounds like you, you could make a fantastic Housekeeping Supervisor at our 81- bedroom Hotel.

You will lead your housekeeping team to make sure we provide clean and fresh rooms to all our guests. You’ll be able to do this by being fanatical about delivering high standards when cleaning, providing spotless rooms and public areas. You’ll be working alongside your team, helping to make beds and clean bathrooms where necessary, reporting any damage whilst keeping yourself, the team, and our customers safe.

It’s fast-moving, fun and rewarding and in return for giving guests great experiences, we’ll support you on your own career journey.

Benefits for a Housekeeping Supervisor:

• Up to £12.87ph
• Flexible working patterns to fit your lifestyle including seasonal hours
• Immediate start and overtime available
• £10 on shift meal allowance
• Employee discounts (50% off KFC, BK, Starbucks and Pizza Express to name a few on Welcome Break sites nationwide)
• My Welcome Break discounts - savings at hundreds of retailers
• Incentive Schemes
• Career progression from Supervisor to Management through brilliant training programmes
• Holiday entitlement that increases with service
• Cycle to work scheme
• Free onsite parking
• Uniform provided - of course!

Qualities we look for as a Head Housekeeper:

• A good leader and motivator who can inspire others.
• Fanatical about delivering exceptional customer service.
• Ready to roll your sleeves up and lead by example.
• Ambitious to progress in your career

Job Description:

• Train housekeepers on cleaning and maintenance tasks according to company standards
• Oversee staff on a daily basis
• Check rooms and common areas, including stairways and lounge areas, for cleanliness
• Schedule shifts and arrange for replacements in cases of absence
• Establish and educate staff on cleanliness, tidiness and hygiene standards
• Motivate team members and resolve any issues that occur on the job
• Monitor staff performance and provide feedback to improve efficiency and quality
• Respond to customer complaints and special requests
• Report and follow up on maintenance issues and damages
• Monitor and replenish cleaning products stock, linen stock and linen quality stock
• Participate in large cleaning projects as required
• Ensure compliance with safety and sanitation policies in all areas

Your experience:

Ideally, you’ll already have experience of leading teams in a housekeeping environment, preferably in the hotel sector. However, we will consider other candidates with previous housekeeping experience only.