Housekeeping Supervisor

WGC Ltd.; Birmingham; On-site; GBP 12,000 - 15,000; Full time

Job summary

A leading outsourced hotel services company in Birmingham is seeking a Housekeeping Supervisor to enhance guest satisfaction and manage housekeeping operations. The role offers a fixed hours contract, training budget, and career progression opportunities. Ideal candidates will have housekeeping experience and a commitment to quality service.

Benefits

Life Insurance

Free Doctor and Legal Helpline

Counselling/Wellbeing Support

Discounts from top retailers

Training budget of up to £10,000 annually

Career progression opportunities

28 days holiday

Workplace pension scheme

Discounted hotels and flights

Low-cost health insurance

Qualifications

• Experience in housekeeping and commitment to high-quality service.

Responsibilities

• Improve productivity and efficiency in room cleaning.
• Recruit, train, and monitor team performance.
• Analyze guest data to plan resources.

Skills

Housekeeping Experience

Team Management

Customer Service

Job description

Job Opportunity: Housekeeping Supervisor

Location: Clayton Birmingham, Albert Street, Birmingham, B5 5JE

Rate: £12.77 per hour | Hours: Guaranteed Hours Each Week

Benefits include: Fixed hours contract, Flexible hours, Life Insurance, Free Doctor and Legal helpline, Counselling/Wellbeing Support, Discounts from top retailers, Training budget of up to £10,000 annually, and career progression opportunities.

About WGC

WGC is the UK’s leading outsourced hotel services company, serving over 24 million customers annually with excellent guest experiences.

Role Overview

As a Supervisor reporting to the Head Housekeeper, you will support your team in daily housekeeping operations. We offer a comprehensive package, including training, mentoring, and diverse career development opportunities.

Training & Benefits

• Annual training allowance up to £10,000 for apprenticeships and accredited courses
• Life Insurance
• Discounts at stores like ASDA, O2, and more
• Discounted hotels and flights
• Low-cost health insurance
• Workplace pension scheme
• 28 days holiday

Key Responsibilities

• Improve productivity and efficiency in room cleaning
• Analyze guest data to plan resources
• Maintain relationships with hotel management, teams, and suppliers
• Enhance guest satisfaction
• Adhere to health and safety policies
• Recruit, train, and monitor team performance
• Meet financial targets and manage budgets
• Participate in skill development training
• Handle routine challenges effectively

If you have housekeeping experience and are committed to delivering high-quality service, we encourage you to apply.

Our Commitment

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. We are a Disability Confident Employer and support reasonable adjustments during the application process.

Application Process

Use Instant Apply to submit your details directly to our hiring manager. You will be contacted within 72 hours to discuss your application.

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Privacy Notice

Your personal data will be used solely for recruitment purposes and processed by WGC Limited, registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ, Company Number 01163829, ICO registration ZA104215.