Housekeeping Supervisor

Apex Hotels; Bath; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join an established industry player as a Housekeeping Supervisor in Bath, where your personality and passion for service will shine. You'll be responsible for maintaining immaculate guest facilities, mentoring staff, and ensuring high standards of cleanliness. This role offers a fun and supportive environment, with comprehensive training and opportunities for personal growth. Enjoy a competitive pay rate, generous holiday, and a range of employee benefits, including discounts and wellness programs. Be part of a team that values your contributions and fosters a welcoming atmosphere for both guests and staff.

Benefits

29 days holiday

Training and development

Employee events and celebrations

Access to gym and pools

Healthy meals during shifts

Financial Wellbeing App

50% discount in restaurants

Cycle to Work Scheme

Discounted room rates

Life Assurance coverage

Qualifications

• Excellent attention to detail and commitment to cleanliness standards.
• Ability to mentor and support new staff while maintaining high standards.

Responsibilities

• Ensure guest rooms are well-presented through cleaning duties.
• Engage with guests to promote loyalty and memorable experiences.

Skills

Customer Service

Attention to Detail

Teamwork

Initiative

Multi-tasking

Job description

Why join Apex Hotels?

You will receive a warm welcome into the Apex family as a Housekeeping Supervisor in Bath. We genuinely care about our guests and each other, demonstrating our family values of Trust, Passion, Friendliness, and Teamwork. We encourage you to bring your unique personality to the role and be yourself while working as part of the Housekeeping Team, as we believe personality, style, and friendliness make Apex Hotels special.

You will meet great people, have fun at work, develop new friendships, learn new skills, and receive a competitive pay rate along with a range of employee benefits, including:

• 29 days holiday
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication app
• Access to our state-of-the-art gym and pools
• Healthy meals during your shifts
• External Employee Assistance Programme
• Financial Wellbeing App Wagestream for early access to pay
• £200 referral bonus for new hires from your network

After your first successful 3 months, you'll also receive:

• Access to discounts and wellbeing platform “Treat Yourself Here”
• Recognition schemes such as employee of the quarter and annual awards
• Long service recognition
• Probation pass and annual anniversary guest experience overnight stay with dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Life Assurance coverage

Starting your Journey:

As a Housekeeping Supervisor, you will uphold high standards and ensure guest facilities are immaculate. You will be responsible for your own work, maintaining cleanliness and presentation of guest rooms and public areas, and creating memorable experiences for our guests.

You will:

• Ensure guest rooms are well-presented through cleaning duties such as changing linens, vacuuming, polishing, and dusting
• Mentor and support new and current staff
• Engage with guests to promote loyalty and memorable experiences
• Ensure high levels of comfort and quality
• Take pride in your work

This role requires excellent attention to detail and a commitment to standards. You'll enjoy interacting with guests, assisting with inquiries, and working efficiently as part of a team. Bring your personality and positive energy, which are key to our success.

Reporting to the Head Housekeeper, you'll ensure team adherence to cleanliness standards and manage daily tasks within the department. Your first 12 weeks will include structured training to develop your skills and confidence as a Housekeeping Supervisor.

We seek candidates who:

• Deliver excellent standards
• Use initiative
• Are self-aware and evaluative of their work and others'
• Possess a customer service attitude
• Can multi-task with attention to detail
• Have a genuine desire to provide a warm welcome to guests

We prioritize attitude over skills, providing comprehensive training to help you succeed. Join us for a fun, fulfilling career where your personality, ideas, and enthusiasm are valued. Be part of our exciting journey at Apex Hotels.