Housekeeping Steward

Belmond; United Kingdom; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join us as a Housekeeping Steward at the Britannic Explorer, a Belmond Train, where you will deliver exceptional housekeeping services in a luxury environment. With responsibilities including maintaining guest cabins and public areas, this seasonal role offers an opportunity to develop your skills within a renowned hospitality team.

Benefits

Discover Belmond Programme

Team social events

Wellness programme

Qualifications

• 1-2 years relevant experience in housekeeping, ideally in luxury hospitality.
• Eligibility to work in the UK and knowledge of COSHH.
• Ability to work under pressure and follow safety procedures.

Responsibilities

• Clean guest cabins and public areas to high standards.
• Provide excellent customer service to guests.
• Assist with general onboard duties and maintain cleanliness.

Skills

Customer Service

Cleaning Practices

Hygiene Awareness

Security Knowledge

Education

Hospitality Qualification

Job description

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As a Housekeeping Steward at Britannic Explorer, a Belmond Train, you are part of a team responsible for providing an exceptional housekeeping service to our guests. In this role, you will ensure that all guest areas and cabins are well maintained, carry out back of house duties, and perform all service preparation punctually. If youre looking to develop your skills and be part of a legacy of luxury, this is your moment.

Primary Responsibilities Include:

• This is a seasonal role which runs from April to November in 2025.
• Providing excellent customer service to guests in accordance with Belmond and Leading Quality Assurance standards.
• Cleaning guest cabins and public areas according to departmental standards.
• Making guest beds with clean linen, replacing and adding guest amenities and collateral, and reporting any maintenance defects in the cabins and corridors.
• Assisting with general onboard duties, including greeting guests, helping with luggage and supporting other operational departments as required.
• Maintaining both team, personal, customer and non-customer facing areas to the highest standards and always presenting yourself immaculately.

Requirements

What You Bring:

• Applicants must have eligibility to work in the UK.
• 1-2 years relevant experience in a similar role, preferably within the luxury hospitality industry.
• Hospitality qualification an advantage.
• COSHH knowledge and awareness.
• Knowledge of housekeeping operations, including cleaning practices, hygiene, safety & security, chemicals, cleaning equipment, bed-making, arranging guest supplies, etc.
• Ability to work in high-pressure situations, to follow instructions and work independently when required.

What We Offer:

At the Britannic Explorer, a Belmond Train, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Discover Belmond Programme which includes complimentary and preferred rate experiences at our iconic destinations.
• Team social events
• Wellness programme throughout the year

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

This is your moment. Apply today!

About Us

Britannic Explorer, a Belmond Train, United Kingdom, takes to the rails from July 4, 2025. Paying homage to the British tradition of touring, the train celebrates all that is intriguing, quirky and quintessential about the UK. Three- and six-night journeys take in the illustrious landscapes and vibrant cities of Cornwall, the Lake District and Wales. On board, guests enjoy menus designed by superstar chef Simon Rogan, a Bar, Observation Car and Wellness Suite.

With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.

The Belmond & LVMH Family

The Britannic Explorer is proud to be part of LVMH and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.