Housekeeping Porter - Jumeriah Carlton Tower

Jumeirah; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel in London is seeking a Housekeeping Porter to ensure cleanliness and guest satisfaction. Responsibilities include maintaining guest rooms, responding to requests, and managing supplies. Ideal candidates are problem-solvers with strong leadership skills and a commitment to quality. Join a supportive environment that offers competitive salary and employee benefits.

Benefits

Supportive and inclusive work environment

Opportunities for internal mobility

Colleague discounts on food and beverage

Health care and insurance benefits

Extra holiday for significant birthdays

Meals on duty

Responsibilities

• Ensure cleanliness and organization of assigned areas including guest rooms.
• Collect and dispose of trash and recycling from guest rooms.
• Transport clean and soiled linens between laundry facilities.
• Restock housekeeping carts and storage with necessary supplies.
• Respond promptly to guest requests for items.
• Maintain and clean housekeeping equipment and report malfunctions.

Skills

Problem-solving

Leadership and team management skills

Creative

Project Management Skills

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.

From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Carlton Tower

Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury.

The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.

About The Job

An opportunity has arisen for a Housekeeping Porter to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role:

• Ensure cleanliness and organization of assigned areas, including guest rooms, corridors, public spaces, and back-of-house areas.
• Collect and dispose of trash and recycling from guest rooms, public areas, and back-of-house spaces.
• Transport clean and soiled linens between laundry facilities and housekeeping areas, ensuring timely delivery and removal.
• Restock housekeeping carts and storage areas with necessary supplies such as toiletries, cleaning products, and guest amenities.
• Respond promptly to guest requests and deliver items such as extra towels, pillows, or toiletries to guest rooms.
• Maintain and clean housekeeping equipment and tools, ensuring they are in good working condition and report any malfunctions to supervisors.

About You

• Problem-solving
• Leadership and team management skills
• Creative
• Project Management Skills

About The Benefits

Benefits Include

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Competitive salary + excellent service charge
• Extra holiday for significant Birthdays (21, 30, 40, etc.)
• Jumeirah perks website access – discount
• Dry cleaning of uniform or Business attire
• Meals on duty