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Housekeeping Office Administrator

TN United Kingdom

London

On-site

GBP 25,000 - 35,000

Full time

10 days ago

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Job summary

An established industry player in luxury hospitality is seeking a dynamic Housekeeping Office Administrator to join their prestigious team. This role offers a unique opportunity to manage administrative functions within a renowned hotel, ensuring the smooth operation of the Housekeeping Department. The ideal candidate will possess strong organizational skills and be adept at handling communication with both guests and staff. With a focus on creating memorable experiences, this position is perfect for those looking to thrive in a fast-paced, high-end environment. Join a team that values excellence and offers a range of benefits to support your career growth.

Benefits

Highly competitive salary
Instant reward and recognition scheme
28 holidays including bank holidays
Employee discount scheme
Free laundry service for uniform
Social events and activities
Season ticket loan
Wellness treatments
Employee mental health assistance
Training Fund Assistance

Qualifications

  • Experience in a 5* property is highly desirable.
  • Excellent command of the English language is essential.

Responsibilities

  • Manage administrative tasks for the Housekeeping Department.
  • Respond to enquiries and create documents and policies.

Skills

Organizational Skills
Communication Skills
Ability to Work Under Pressure
Attention to Detail

Tools

Microsoft Office
Outlook
Opera Cloud
Knowcross/Unifocus
Fourth People Management

Job description

Housekeeping Office Administrator, London
Client:

The Ritz London

Location:

London, United Kingdom

Job Category:

Hospitality

-

EU work permit required:

Yes

Job Reference:

2441095f86da

Job Views:

12

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

THE RITZ LONDON OVERVIEW

Located between the bustling
Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the
height of opulence with luxurious bedrooms, Michelin star dining and
world-renowned Afternoon Tea. At every opportunity, our employees create a
positive, memorable, and magical experience for both our customers and
colleagues.

POSITION OVERVIEW

We have an exciting opportunity for a
dynamic and enthusiastic individual to join our team at The Ritz London within the
Housekeeping Department as a Housekeeping Office Administrator.

Our Housekeeping Office Administrator
will be responsible for the overall administrative aspects of the Housekeeping
Department, supporting management of the department while being able to work
independently on projects and tasks. Responsibilities for this role include
taking meeting minutes, assisting with planning and structuring trainings, responding
to enquiries via email and telephone, creating and formatting documents, SOPs,
and policies, and being a point of contact for the Housekeeping office. This
position will include use of Microsoft Office, Outlook, Opera Cloud, Knowcross/Unifocus, and Fourth
People Management.

ENTRY REQUIREMENTS

  • Relevant experience in a 5* property is highly desirable
  • Experience in a Housekeeping department is beneficial but not mandatory
  • Possess the ability to work under pressure and have strong organisational skills
  • Excellent command of the English language, both spoken and written, to ensure full
    confidence in responding to and actioning emails and phone calls independently.
  • Display a polite and professional attitude to internal and external guests

OUR BENEFITS

  • Highly competitive salary within the luxury London Hotel sector
  • Instant reward and recognition scheme
  • 28 holidays (including bank holidays)
  • Employee discount scheme for Ritz goods and external providers
  • Free laundry service for tailored uniform
  • Social events and activities
  • Season ticket loan
  • CODE Hospitality App
  • Wellness treatments: massage, chiropody and more
  • Employee mental health assistance helpline
  • Training Fund Assistance

Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Due to the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 18/04/2025 by TN United Kingdom

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