Housekeeping Manager - London

The Third Space; Camden Town; On-site; GBP 30,000 - 40,000; Full time

Job summary

A premier health and fitness brand in Camden Town is seeking a Housekeeping Manager to lead the housekeeping team in maintaining an immaculate club. Responsibilities include ensuring cleanliness, managing supplies, and providing exceptional customer service. Ideal candidates should have relevant experience, attention to detail, and the ability to work in a fast-paced environment. This full-time role offers competitive pay and various benefits including a complimentary club membership.

Benefits

Complimentary club membership

Generous staff discounts

Employee wellbeing initiatives

Qualifications

• Previous experience in a similar role or high-end hospitality environment is desirable.
• Exceptional attention to detail and pride in maintaining a premium space.
• Comfortable working in a busy, fast-paced setting.

Responsibilities

• Ensure all areas of the club are consistently clean and presented to the highest standard.
• Manage stock levels of towels and consumables.
• Provide excellent customer service, interacting with members in a warm and professional manner.

Skills

Attention to detail

Customer service

Leadership

Proactive nature

Flexibility

Job description

Overview

We're looking for a Housekeeping Manager to lead our housekeeping team at Third Space Marylebone, ensuring the club remains immaculate, well-stocked, and welcoming at all times. You'll play a key role in maintaining a premium environment for members, supporting a positive team culture, and working collaboratively across departments.

Responsibilities

• Ensure all areas of the club (including reception, gym floor, studios, changing rooms, spa, and lounges) are consistently clean and presented to the highest standard
• Keep all fitness equipment sanitised and maintained
• Manage stock levels of towels and consumables, ensuring timely replenishment
• Respond to ad hoc cleaning needs and prioritise tasks based on club usage
• Log and escalate maintenance or repair issues as needed
• Provide excellent customer service, interacting with members in a warm and professional manner
• Work collaboratively with other departments to ensure a seamless club experience

Qualifications

• Previous experience in a similar role or high-end hospitality environment is desirable
• Exceptional attention to detail and pride in maintaining a premium space
• Confident, proactive, and able to lead by example
• Comfortable working in a busy, fast-paced setting
• Friendly, approachable, and committed to delivering outstanding service
• Flexible and reliable with a strong work ethic

Benefits

• A full-time, stable role with a competitive salary
• Complimentary club membership for you and a friend (worth over 5,000 annually)
• A positive, people-first working environment
• Generous staff discounts and access to exclusive employee wellbeing initiatives
• The chance to be part of one of London's most prestigious health and fitness brands