Housekeeping Manager

InterContinental Hotels Group; Manchester, London; On-site; GBP 34,000; Full time

Job summary

An established industry player is seeking a passionate Housekeeping Manager to join their dynamic team. This role offers the chance to lead a dedicated housekeeping team, ensuring exceptional guest experiences and maintaining high standards. With a focus on individuality and creativity, you will be empowered to make impactful decisions that enhance the guest journey. Enjoy a supportive work environment with ample opportunities for growth and development, along with a range of benefits including generous holiday allowances and discounts worldwide. If you thrive in a vibrant atmosphere and are committed to excellence, this opportunity is for you.

Benefits

Global opportunities within IHG

Extensive training and career progression

Meals whilst on duty

28 days holiday per year

Company sick pay

Life insurance

Discounts for hotels and restaurants

Discounts from over 15,000 stores

Generous 'Refer a Friend' programme

Qualifications

• 2+ years of housekeeping experience at assistant or deputy management level.
• Proven success in leading teams and implementing processes.

Responsibilities

• Support the Executive Head Housekeeper in managing the housekeeping team.
• Ensure financial targets are met while exceeding guest expectations.

Skills

Housekeeping Management

Team Leadership

Training and Development

Market Awareness

Statutory Regulations Knowledge

Job description

We have a fantastic opportunity for a Housekeeping Manager to join us at Kimpton Clocktower on a Full-Time contract!

You will earn £33,418.35 per annum.

At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!

Working at Kimpton is not just about working; we value personality, individuality, creativity, doing right, continually improving, focus, and passion.

Our passion is YOU…come as you are!

Here, you will have space to:

• Be yourself - bringing the real you to work, with your unique personality!
• Lead yourself – we trust you to make decisions and exert your creativity to provide our guests with heartfelt human connections!
• Make it count – you matter, and we will provide you with all the tools you need to create ridiculously personalised experiences for our guests every day!

As a Housekeeping Manager, you will work in collaboration with our other Housekeeping Manager to support the Executive Head Housekeeper with the effective and efficient running of the housekeeping team. You will have direct accountability for defined processes within the department, ensuring financial targets are achieved whilst maintaining the highest standards to ensure guest expectations are consistently exceeded in line with a Kimpton stay.

You will communicate internally within the Housekeeping team and externally with the wider hotel team to ensure the guest experience is personalised and always exceeds expectations while monitoring all VIP Stays.

To succeed as a Housekeeping Manager, you will need:

• Housekeeping experience (at least assistant/deputy management level) for 2+ years in a property of similar size & standard.
• Proven track record with success at leading and training teams and implementation of process and audit.
• Awareness of market trends and the ability to implement new initiatives.
• Thorough knowledge of statutory regulations ensuring the business is always operated within the law.

Our Housekeeping Managers enjoy a range of benefits including:

• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities!
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Meals whilst on duty.
• 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (Pro Rated).
• Company sick pay and life insurance.
• Amazing discounts for our hotels and restaurants around the world.
• Discounts from over 15,000 stores – all the way from retail to cinema.
• Generous ‘Refer a Friend’ programme!

If you are someone who likes to march to the beat of their own drum and wants to join a company that encourages authentic individuality, apply today to join us as a Housekeeping Manager!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business.