Housekeeping Manager

Michael Page (UK); City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the luxury hospitality sector is seeking a dedicated Housekeeping Supervisor to oversee daily operations and manage a team. This role involves ensuring cleanliness and quality standards are upheld, training staff, and collaborating with other departments to enhance guest satisfaction. Ideal candidates will have strong leadership skills, a background in housekeeping, and the ability to manage multiple priorities effectively. Join a dynamic team and contribute to maintaining the high standards of this prestigious establishment.

Qualifications

• 3-5 years of experience in housekeeping or facilities management.
• At least 1 year in a supervisory role.

Responsibilities

• Supervise daily operations of the housekeeping department.
• Manage and train a team of 6 staff members.
• Conduct inspections to ensure cleanliness and safety standards.

Skills

Leadership

Organizational Skills

Communication Skills

Cleaning Techniques

Teamwork

Tools

Microsoft Office Suite

Job description

Edinburgh

Luxury establishment

About Our Client

A luxury establishment

Job Description

• Supervise and manage the daily operations of the housekeeping department, including room cleaning, laundry, public area maintenance, and inventory control.
• Manage a team of 6 staff members.
• Train, motivate, and oversee housekeeping staff, including attendants, housemen, and laundry personnel.
• Establish and enforce cleanliness standards and procedures to uphold the facility's reputation for cleanliness and quality.
• Create and implement housekeeping schedules to ensure adequate coverage at all times.
• Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure they meet cleanliness and safety standards.
• Handle guest complaints and requests related to housekeeping promptly and professionally.
• Manage inventory of cleaning supplies, linens, and amenities to maintain stock levels and control costs.
• Assist in budget planning and monitor departmental expenses to meet financial targets.
• Ensure compliance with health, safety, and sanitation regulations, and stay informed of emergency procedures.
• Collaborate with other departments such as front desk and maintenance to ensure smooth operations and guest satisfaction.
• Prepare reports on departmental performance, employee progress, and issues requiring attention.
• Participate in recruitment, performance management, and employee evaluation processes.

The Successful Applicant

• 3-5 years of experience in housekeeping or facilities management, including at least 1 year in a supervisory role.
• Strong leadership and organizational skills to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills.
• Knowledge of cleaning techniques, equipment, and safety procedures.
• Ability to foster a positive, teamwork-driven environment.
• Proficiency in Microsoft Office Suite or similar software.
• Flexibility to work hours including weekends and holidays as needed.

What's on Offer

A competitive salary